Who do editors really work for? (Or I should say: For whom do editors really work?)

Who do editors really work for? (Or I should say: For whom do editors really work?)

: There has been interesting reaction to new CNN boss Jonathan Klein’s public dissing and canceling of Crossfire — and in turn, interesting reaction to my reaction to that (here).

I have a different take on this from others.

Others say Klein is an ass who won’t inspire loyalty and hard work from his troops by publicly criticizing them. They say he’s a bozo who can’t keep his mouth shut when he disses bloggers in PJs and sticks his foot in his mouth using flood-the-zone allusions when talking about the tsunami. And there’s reason to believe that Klein will give us boring programming that shows off reporters’ egos and spend more Time Warner money and ends up losing more ratings to Fox. I wonder whether Klein would be getting the same criticism on his Crossfire comments if he had not at the same time been firing the conservative guy. Nonetheless, fine: All that is probably true.

But look at this another way. Here’s the question that interests me:

Who does Klein really work for? Who should the producer of a news show or the editor of a paper or the anchor of a news show think he works for?

His company? Her staff? His bosses?

Or the public?

An editor must believe that he works for the public he serves.

He must also believe he belongs to that public. That is especially true today in an era of citizen colleagues and interactivity. But it has always been true. When I worked at People, some editors disdained the audience and thus created crappy content that talked down to people for whom they had no respect.

I always said that with the possible exception of the editor of Barbie magazine, an editor should never refer to the audience as “them” but rather as “us.”

So in that respect, when Klein ends up agreeing with Jon Stewart that Crossfire is a bad and even damaging show, he is speaking not from the perspective of his bosses or his company or his talent or their agents but rather from the perspective of the people he is trying to serve — his public.

And that is a good thing. That is the way journalism should work. We work for the public.

: TVNewser has more here, including a chuck of Howard Kurtz’ show on the topic:

The CNN program Reliable Sources discussed CNN’s plan to cut Crossfire this morning, and the show didn’t go easy on its boss. Today’s critical look at CNN — on CNN’s air — was good to see.

“I think [Crossfire is] great brand name,” Newsday critic Verne Gay said. I think it’s a nutty decision to cancel it. It could be made into great television.” (He’s right on the money.) But syndicated columnist Steve Roberts disagreed. He appeared on Crossfire once: “It was awful. Everybody was yelling at me the whole time. I walked off the set and said ‘don’t call me again.’ They said ‘you were great…’”

“Should Klein has sided with Jon Stewart over his own employees?,” Howard Kurtz asked. “Maybe it wasn’t good for morale for his employees, but it was exactly right for the substance,” Roberts responded.

16 responses to “Who do editors really work for? (Or I should say: For whom do editors really work?)”

  1. Dave Schuler Avatar

    That is the way journalism should work. We work for the public.
    When that happens—if ever—journalism will be a profession. Until then it will be a trade.
    Right now journalism appears to be a combination of intellectual activity and entertainment not unlike an intellectual version of professional wrestling.

  2. tim wg Avatar

    Saying Klein is working for the public is very vague. It doesn’t mean anything.
    Journalism is a service to the public in one sense, but it is really a service to capture an audience, which is the reason CNN and Crossfire are developed.
    Klein’s agreement with Jon Stewart is not one of serving the public. If I’m watching it as a Conservative and a fan of Tucker Carlson, I’ll say Klein and CNN just destroyed my confidence of balance and fairness. No more balance on CNN. No fairness to Tucker Carlson and conservative viewpoints.
    On the quality of the Crossfire program, that’s another issue entirely, but Klein didn’t really address it. He agreed to the personal attack against Carlson.
    Klein works for CNN and CNN’s audience, which I predict will continue to shrink.

  3. Giles Avatar

    BTW is it possible that the Jon Stewart attack on Carlson was a set up? It happened before the election and now once the election is lost there’s no need to keep Crossfire?

  4. Dishman Avatar

    One’s employer may cut the paycheck, but we all work for our employer’s customers to some extent.
    If you dislike or disrespect your customers, it shows. They’re less likely to remain customers.

  5. alcibiades Avatar
    alcibiades

    Nice argument. Except for the fact that if Crossfire were pulling in the ratings exactly the way it was, Klein would not have said it. He was only free to say it because it wasn’t a money making enterprise for them any longer.
    Which undermines your whole argument.
    He’s working for CNN, not the public.

  6. Jeff Hess Avatar

    Shalom Y’all,
    We all work for the person who cuts the paycheck. If we’re lucky enough to have an employer who values readers/listeners/viewers over advertisers then we get to serve the former and not the latter.
    Unfortunately in my experience, that is not often the case.
    B’shalom,
    Jeff Hess

  7. kat Avatar

    Your argument would hold water, if the show was really cancelled. Now it will just have a more leftist lean. I read this in a interview Klein gave–he is just shifting the same show into another–same shit, different pile.
    {The half-hour show will likely become a shorter segment inside another afternoon program, Inside Politics. Klein added that he hopes Crossfire’s other three rotating co-hosts

  8. Dishman Avatar

    I’ll put this a slightly different way. I work for a mid-size company that does its own electronics manufacturing in the US. We should have struggled through the last 5 years, but we didn’t. Now that things are picking up, we’re growing a lot faster than our competitors.
    One things sets us apart, customer service. That starts with our CEO stressing who we work for. It’s not him. It’s our customers. It shows. He may be the one who signs our paychecks, but they’re the ones responsible for the checks clearing.

  9. JennyD Avatar

    Jeff, could you provide some evidence (besides Stewart’s own comments) that Klein is reflecting the public’s desire in this? I don’t see the evidence, just a lot of claims. Thanks.

  10. annette Avatar

    it appears klein wants an anti-fox, anti-conservative network devoted to traditional liberal msm beliefs. i think the howl we hear at klein’s brutal and unnecessary jettising of crossfire and tucker (one day before his contract ended) shows that tucker is popular with the public. his boss dismisses those unwashed masses who don’t agree with his enlightened liberal cant (remember dan rather’s phony memos) not as important participants in a two-sided conversation but as dumb folks wearing pajamas who’ll eat anything he sticks on the table.

  11. Chris Avatar

    Seems like CNN is making a public statement about its brand — “We’re about news”. In light of the Tsunami coverage, looks like a good flanking maneuver to make a point from a PR standpoint.
    All in all, looks like a savvy move on their part.

  12. MDP Avatar

    Jeff Jarvis: … when Klein ends up agreeing with Jon Stewart that Crossfire is a bad and even damaging show, he is speaking not from the perspective of his bosses or his company or his talent or their agents but rather from the perspective of the people he is trying to serve — his public.
    Couldn’t Klein have acknowledged that Crossfire needed to be changed or cancelled without publicly saying “I agree with the guy who called my employee a ‘dick’”? It’s one thing to fire an employee. It’s quite another to give him a public kick in the pants on his way out.

  13. Kat Avatar

    Are we to presume that Klein also thinks Begala and Carville are dicks?
    And Klein is a classless prick.

  14. Mike G Avatar

    Quick, name a show on CNN. That wasn’t just canceled.
    Crossfire was the only branded program CNN had. They shouold have reinvented it, not killed it.

  15. Jeff Avatar

    If Klein had really sided with Jon Stewart wouldn’t he have fired Bob Novak instead. Jon Stewart has repeatedly gone off on Bob Novak referring to him as “The Douchbag of Liberty” due to the outing of Valerie Plame among other things. I believe Tucker Carlson was probably just unlucky enough to be on the air with Stewart during Crossfire because there was no way that Novak would have sat across from him and taken Stewart’s pointed questions about his conduct.

  16. Cog Avatar

    Who can I call a d*ck to get John Stewart’s show canceled?
    And since when is hiding behind comedy or satire every time someone asks you a real question honorable? He goes on Crossfire to say their show is hurting America, that he is doing a service for the country by confronting them, and then he dodges every question asked with “i follow puppets making crank calls” or “i have a comedy show, not a news show [therefore I do not have to answer]”.
    I would like 10 minutes on his show to actually pin down his thoughts on specific issues. Pierce through all the fake, satirical bs, and expose people to his true beliefs.
    I think more than a few viewers would not find that funny. And this is coming from a Democrat who voted for Clinton twice.
    But I would make fun of him for using a stage name.