I thought Louise Lee was writing about my Dell kerfluffle for Business Week online. Open the magazine today and find it there on page 13 with a mug of uncorrespondent Michael Dell.
There’s a possibility a piece about the saga will be in Media Guardian Monday; will link later.
For BizWeek readers, here are links about the tale.
I just spoke with the PR person at Dell. Running around today, so I’ll blog it later. Nothing earthshattering came of it.
: LATER: Hugh MacLeod on Dell:
The thing is, when you start turning your products into commodities, you start treating your customers like commodities.