A new model for LOCAL NEWSpapers

A new model for LOCAL NEWSpapers

: Try this on for size:

Imagine a newspaper that is only local news — no sports, no business, little or no entertainment, and commodity national and international news treated as the I-saw-that-already commodity it is: only local news.

Why? Because we need to seriously consider new business models for journalism. See Murdoch’s speech yesterday. See Merrill Brown’s Carnegie report. See a hundred posts about media here. And see the two posts directly below about editors not even noticing the revenue that supports their enterprises disappearing and about putting out one-size-fits all products. We need to stimulate radical discussion of radical new views to rethink this business before it’s rethought without us. This is just one example, an exercise that leads to a point:

As I said in the post below, by my recollection, some readership studies say that only about 20 percent of newspaper readers read sports sections … and those pages get unimpressive ad revenue aside from tire ads … and they add tremendous cost to editorial budgets … and there are new competitors on TV and especially online that are more current, more animated, more complete, more conversational than a piece of paper can ever be.

In the old, one-size-fits-all view of news, you had to have a sports section to vacuum up as large an audience as you could to sell that mass audience to your advertisers, including classified advertisers. But now classified advertisers are finding less expensive ways of transacting their business online. And retail advertisers are finding new ways to target efficiently online. So one-size-fits-all is not a model for growth, to put it gently.

So let’s start by killing the sports section and eliminating all the cost that goes with it. OK, so some portion of those readers will leave but I’ll bet that at the end of the day, the paper will be more profitable and will be able to devote more resources to local news.

Let’s keep going: Business sections aren’t really local. Stock tables cost a fortune in paper to publish and most of America is now online and can get more current information there with targeted advice and functionality a piece of paper can’t deliver. One newspaper down the road eliminated its stock tables and found little ill effect on circulation while saving a fortune in paper. You could argue that you still need business news and if it’s really useful local news, ok. But as for the national biz news, the audience can find more of it online. So don’t bother. Kill the business section and you’ll eliminate cost — editorial and paper — and not reduce the audience or advertising base much.

Next: entertainment. OK, you want local listings, you say. But those are really better handled online as well: They are searchable and up-to-the-minute and are not limited by space on paper. You want movie reviews? OK, but do you really have to have your own reviewer in every town in America? Why not buy a syndicated reviewer for much less? Or push people to online for entertainment reviews and listings. TV listings? I haven’t used them in print in years (and I used to write for TV Guide); I use the cable (or occasionally online). So get rid of them. You can save a good deal of editorial and paper cost.

Now to lifestyle news: Outside of certain cities, there isn’t much that’s truly local about food. Chicken still tastes like chicken. And you do want to support grocery advertising, but that’s fluid. So syndicate the content you need to support the advertising and move on.

How about national and international news? Well, that’s a commodity. People already know it from the internet and cable news and sending the 15,001st reporter to the political conventions instead of just picking up wire stories really doesn’t add much or justify the expense or ego involved. So let the AP give you an already-edited digest of national and international news, if you want. Or if you’re Gannett, produce it all on one desk in Washington. Then get rid of the wire desks and save more money.

Editorials? If you own your bully pulpit, you’ll want to use it. A blogger should understand that! But then go get the opinions of your neighbors from what they’re already writing and quote it in the paper if you want — and get rid of the columnists. That’d save money and aggravation.

And what are you left with in this exercise? You are left with your core value: local news. That’s not a commodity. That’s a uniqe value. And that’s the point.

So now take some of your savings — net savings after, yes, you do lose some sports fans and elderly mutual-fund owners — and plow it into reporting. But find new and efficient ways to get more local news: Harness the power of your public and get news and information from new sources that you help support with information, promotion, training, trust, and most of all revenue. Pay the person who covers the school board if the audience agrees it’s valuable. Become the meeting place , as Hugh McLeod says, for everything local, all the news that matters to you — and the conversation about it. Become a better local news operation than you’ve ever been with more news and more reporting and more engagement from the public you serve.

I’d argue that you could cut all that stuff out of the old, one-size-fits-all paper and even raise your price because it would be unique and valuable.

Then you could ask the next question: Do you still want to print it on paper? For now, yes, because advertisers are slow to adapt and so there’s still more money in print. But the public is not slow to adapt, so you must adapt to them and give them this valuable local news where, how, and when they want it; don’t be limited by the press and its schedule.

So you become the great aggregator and distributor — and, yes, editor — of local news that is necessary to the community.

That’s just one model, for argument’s sake — and I look forward to hearing your arguments about it. We’re seeing others with Dan Gillmor’s new effort to support independent journalism, with Backfence, with others that are bubbling up out there. I have no idea what will work and what won’t. No idea. But I do know that we need to consider new models and try them and invest in them or else someone else will: What Craig Newmark did to classifieds — and the newspaper business, in turn — others will do to the rest of news. This isn’t just about newspapers; TV news has already undergone the beginning of a restructuring (see FoxNews v. CNN) but that isn’t over yet, not by a long shot: See Bob Garfield’s piece, which I mention again because it’s now online. This is what I meant the other day when I replied to Jay Rosen’s post firing me from panels to hear new people who are actually doing it: Exactly right. There are new models bubbling up everywhere and now is the time to find some to embrace.

: LATER: Terry Teachout takes this and Murdoch’s speech and has advice for artists who used to depend on media for exposure: He tells them to start their own.

27 responses to “A new model for LOCAL NEWSpapers”

  1. Patricia Avatar
    Patricia

    The only print news source I read regularly is a once weekly suburban paper with only local news, written by a couple of writers and containing local ads. The rest is online and TV.

  2. Mike Avatar

    Jeff, do you read papers like the Courier-News or the Somerset Messenger Gazette? I would consider those local papers for your area. They seem to fit your model already while serving the Central Jersey community and Somerset County. Although they still have business, sports, and entertainment sections, while carrying some stories for national/professional news from each section.
    So under your model would local sports: high school, local colleges, and local little leagues, and etc. fall under local news or do they just vanish from newspapers altogether? I do believe that is still something of interest for the readers of papers like the Courier-News or Somerset Messenger Gazette. As well as local entertainment and dining reviews that are not as easy to find online for some areas.

  3. Mike Orren Avatar

    Jeff, I can’t help the self-serving comment-spam here. That’s almost exactly what we’re intending to do at Pegasus News.
    I agree with the Mike above that local sports matters– particularly youth and high school sports.
    Disagree that there’s not enough local content for lifestyle, at least in larger markets. For reviews, forget a syndicated critic — license Metacritic.
    Agree that listing copy makes sense online. But there’s no reason that shouldn’t be hosted by the newspaper’s site.
    But otherwise, what you’ve outlined is pretty much exactly our content model.
    So here’s the other question, as you rethink the newspaper. What’s the right frequency? I’m not sure it’s daily.

  4. Andrew Tyndall Avatar

    jeff–the report we produced for the National Arts Journalism Program tracked changes in the newshole for arts-&-culture coverage at 12 metropolitan daily newspapers. It compared a month of coverage in 1998 with a month five years later.
    The newshole for articles shrank almost across the board (some shifted from journalism to listings; some produced the same story count with shorter articles; some cut coverage across the board).
    Arts-&-culture, however, actually grew as a proportion of the average newspaper’s pagination (meaning that other sections were cut back yet more rapidly). Sports was the only other section to increase its share of the average newspaper’s resources.
    When arts-&-entertainment editors had to make the decision about where to cut, they did so almost across the board in their coverage of national mass entertainment fields. Television journalism was especially hard hit–movies and recorded music less so. Thus, generally speaking, the local arts scene (live music, the performing and visual arts, local-interest publishing) was left relatively unscathed, and proportionately more prominent.
    These shifts over the five year span were subtle. They did not reflect the draconian rethinking of the entire enterprise of the newspaper culture that you suggest. The changes are, however, straws in the wind.
    The study was called Reporting the Arts II and is summarized at http://www.najp.org/publications/researchreports/rta2.html.

  5. Edward Willett Avatar

    There are, of course, thousands of newspapers already providing nothing but local news: they’re the small-town weeklies. Our philosophy when I was editor of the weekly Weyburn (Saskatchewan) Review, circulation 6,600, was anything that we wrote about had to have a Weyburn connection–either it happened in the community, it directly affected the community, or it involved someone from the community or with ties to the community. We covered sports–but only local sports. Our entertainment page was entirely concerned with local concerts, plays, and the like. Editorials might comment on national or international news, but usually in the context of what it meant right there in Weyburn.
    If dailies want to see what a truly local paper looks like, they probably have to go no further than down the road a piece to the nearest small town.

  6. Jonathan Weber Avatar

    Jeff, I agree with a lot of what you say though I disagree about business. You are correct that national business news is well-covered, and a lot of papers waste a lot of time & ink on contrived ‘local’ angles to big national business stories. But business is central to the fabric of most communities and there is a tremendous amount of local business news that is important to people and goes unreported. Whether it should be segregated in a business section is an interesting question.
    My own point of view is obvious here since I come from a business reporting backround. And New West (plug: http://www.newwest.net) certainly takes the view that business & economics is central to community life…

  7. Laurence Haughton Avatar

    The new local news model should include a new local and regional advertising model. That’s how you pay the bills.
    Failure Magazine (http://www.failuremag.com/arch_history_edsel.html) has reported that when the late Skip LaFauve was starting Saturn Motors, he bought a case of the book ìThe Edsel Affairî and had all the execs review it. They underlined everything Ford did wrong with Edsel according to LaFauve and that ìmade Saturn a success.î
    I’d love to compare notes with others who understand the failure of the local and regional advertising client model. Maybe together we can find new answers that will help pay the bills at these new ventures.

  8. Richard Bennett Avatar

    Jeff, you’ve just turned the daily paper into the freebie weekly they have at the coffee shops.

  9. JennyD Avatar

    It’s already happening. In my fair city, I no longer get the local paper. I can get everything I need on about three different local weblogs. In fact, the only thing I might need down the line is sports, if my kids play in high school.

  10. paladin Avatar

    Excellent post, Jeff, and I’m emailing this to my local online editor. You’re a gem (well, sometimes).

  11. Allen Avatar

    I don’t agree with Jeff’s thesis that local news is more valued by readers than sports or business.
    Anyone who works in a newspaper feature section knows that the thing that brings in the most reader reaction — more than typos, retractions and fiery editorials combined — is the annual comics survey. And if you really want to generate some reader reaction, print the wrong key to the crossword puzzle.
    A large percentage of subscribers pay for the paper for something other than the news content. Local and national news is something they glance at on their way to Dear Abbey, the TV listings or the obituaries. Or sports, or stocks — there’s a lot of stuff in there appealing to narrow audiences who are uninterested in most of the content.
    Obviously, that’s not a model that translates well to the Internet — although comics suck on-line — but I don’t think local news itself is any kind of silver bullet, I don’t think weekly newspapers are any more immune to the declining reader interest than dailies, and, in my area at least, no local blog can tell you who died in that car accident, what happened at the school board meeting and when electricity rates are going to rise. We need some new model where something like “Peanuts” can both subsidize and draw attention to stories on things like wastewater treatment.

  12. Jeff Jarvis Avatar

    Allen:
    I didn’t make myself clear then. I’m not saying that sports has no value; to sports fans, it’s clearly highly valued. But it’s not unique; you can get it anywhere. Local should be a local newspapers strong suit and it should lead with that to an extreme in this newly competitive world where everything else can be had elsewhere. As I said, I’m putting this out there for argument’s sake.

  13. Allen Avatar

    I get that — I just believe that the modern newspaper is built on a conglomeration of those niche interests and that local news alone (or sports, or biz, or whatever) won’t draw enough readers to support coverage of that niche. Take away crosswords and classifieds and box scores — and I know that’s all happening — and you lose the statehouse reporter and the night cops guy along with the sports editors and the features desk. My take, anyway.

  14. Matt Avatar

    “There are new models bubbling up everywhere and now is the time to find some to embrace.”
    You’re exactly right, Jeff. In fact, your recent reply to Jay Rosen’s post (and, indeed, Rosen’s post itself) inspired me to write to my local paper here in Mount Gambier, South Australia, urging them to consider the Bluffton Today model as a means of connecting people within the community and making them an active part of the news creation process. I posted the letter on my blog as well.
    So, thanks for the inspiration!

  15. JD Avatar

    I’ll pay $1.00 for the first newspaper that has the answer to a cross word puzzle in the same edition. Is that so hard to do!!!

  16. Bill Avatar

    Jeff,
    A GREAT post. Right on. Stock quotations,sports stories and nationnal news are old news by the time the paper hits the streets. In depth local stuff should be the norm.
    Bill

  17. Jim Bursch Avatar

    I think newspapers are in more trouble than even you think.
    I run a local news and information blog called West L.A. Online. I do it in my spare time, all by myself. I’m also a former journalism professional.
    With a modicum of experience and training, and a little time every day, I am able to do a fair job of pulling local news together. If/when I kick it into gear, I can enlist retirees/students/any/everyone in the community to gather data — let me know the who, what, when, where. And I can enlist all the organizations, public and private, to send me their story, their message. And I can add my point of view, my experience, and my skills to the mix.
    How can any business trying to make a profit, let alone make a payroll, compete with an interested, educated, skilled and motivated citizen doing it for the fun of it?

  18. gregburton Avatar

    I guess I’m in something of a minority here – I read both dailies at least 4 times a week, both local “alternative” weeklies, the local business weekly, and several special freeby/monthlies. And I scan (through the miracles of RSS) some 140 headline sources, news, blogs, and clipping services daily. I don’t listen to radio, or watch television news. I subscribe to Wired, Forbes, Foreign Policy, Sail, Natural Health, Gourmet. My living room looks like a dentist’s office.
    So what do I read in the dailies? Sports, business, local news, the comics, and opinion. I get most of my national/international from AP, the NY Times, Washington Post and LA Times online. I read the local columnists for local slant and opinion. Iwant to know about local sports, and what local people think about cultural things – movies, tv, radio, art. Suggesting we go to syndication for all of that reduces choices – and I read ALL those things so that I get a wide variety of perspectives on whatever I’m interested in.
    Jeff, someone somewhere commented on your list of journalism tasks/functions, and mentioned you left out writing. It’s for the writing that I subscribe and read some of these things – not merely that the “news is being covered”, but that it’s being written about well.
    Fifteen years ago in Powershift, Toffler wrote about the layering of scoiety – local, regional, national, international – and the issues. He pointed out that writers and thinkers would provide a rationale for each level as having primacy of viewpoint, but that certain kinds of issues needed to be addressed at each level.
    Today we have can add hyperlocal and “continental” into that mix, but his main point is still true – some issues need to be addressed at each level to make the most sense. And some issues need to be addressed at all levels, where they have different effects. I would hate to see major dailies go the way of local radio – out of town and corporate. But simply killing the “fluff” in the newspaper would kill regional dailies faster than any other way.

  19. Dave Avatar

    It seems if newspapers are in more trouble than everyone thinks, this goes for blogs as well. A lot of the postings on westlaonline.com were links to articles from area newspapers. In fact, if I’m interested in what’s going on in L.A., I’d go for the papers because that blog didn’t have anything of interest outside of these articles from newspapers. It’s kind of like TV news. They rely on newspapers to do the legwork and usually just end up reading the articles on the newscast. Without MSM out there, what news would be available?
    Greg, I agree with you on the writing. Newspapers and magazines have a lot of good writing. Haven’t seen hardly any of that on blogs.
    One more thing about “all these new models” bubbling up, such as Bluffton Today and Northwest Voice. Why not call them community bulletin boards? Why does it have to be seen as competition to local newspapers? Judging from what I see on them, that’s what they appear to be — community bulletin boards.

  20. Donald E. L. Johnson Avatar
    Donald E. L. Johnson

    For years I read the two Denver metros, the NYT, WSJ, USA Today and Investor’s Business Daily every day. Now I read the wsj and ibd and a few times a week the Rocky Mountain News and Denver Post (Sunday only, unless I freebie it at the health club). And I read three or four national papers’ web sites and a few blogs and message boards. I’m a news junky—politics, business, opinion and to a lesser degree, sports. And I blog.
    The most frustrating thing for me is that I can’t talk back to columnist and editorial writers or comment on news stories on the papers’ web sites. Yes, they have message boards, but they’re cluttered by nuts and shallow one liner discussions. No one of substance knows they are there or participates in the discussions. So I go elsewhere to blog and post on boards and have little loyalty to any papers.
    In major league cities, I think papers have to have strong sports and entertainment sections. I agree that their business sections need to be changed. They need more staff, deeper coverage of local business stories and less stocks and national coverage, which the nationals and trades cover. The Peoria Journal Stars of the world have weak business and sports sections, as they should. And they should drop the stock tables and major league box scores.
    What I detest about the Denver papers is that they are full of slanted NYT stories and until recently both published the leading NYT columnists, many of whom are proving to the world that there is no integrity in journalism.
    Which takes me to the next problem with newspapers. Most seem to be written and edited by empty heads that are filled with depression and wealth envy. We need intellectual diversity and integrity in news rooms, and editors and reporters need adult supervision big time. The Times’ problems start at the very top, and until there are a new CEO and board, it will be a cesspool.
    Today’s writes and editors seem to take delight in turning their readers off, and that’s why they’re so good at it. It’s fun!
    In Denver, local columnists are very good writers, but they all are saying the same thing, and they know nothing about politics, economics or what makes the world tick. So I’ve quit reading them. The lack of intellectual integrity in journalism is exceeded only by the absolute absence of it in academia.
    Final point, newspapers would have more readers if their editorials reflected research and common sense–more than a last hour’s rush to make a deadline.
    If only USA Today took journalism seriously, it could be the nation’s paper, second only to The Wall Street Journal. Today, USA Today is still fluff and leaves me with an empty feeling every time. The NY Times is so NY that it is useless west of the Hudson.

  21. Jaybird Avatar

    So the newspapers should be hyperlocal except for stuff like movies and food which should be one-size-fits-all?
    I’m not quite so sure that this will result in better newspapers.
    I’d rather read one which had an intensely local take on movies/food. I can read Ebert online. I can read Emeril online.

  22. Soldier's Dad Avatar
    Soldier’s Dad

    The only print papers that are likely to survive are local weekly’s. People like to save tidbits about lil Johnnie’s first home run and lil Jane’s first recital. Advertisers like local weekly’s because they have “shelf life”.
    If we look at the Iraq war coverage, some of the best comes from embedded reporters that deployed with a local unit. The rest comes from Soldier’s on the ground.

  23. Harry Wakefield Avatar
    Harry Wakefield

    Newspapers have been around for hundreds of years. They’re considered a very mature business, they’ve gone through all the cycles, boom & bust, consolidation, etc. From a b-school perspective, the big newspaper players will milk the “cash cow” until they can’t, and, in theory invest in parallel in the rising stars (ie., the next thing, presumably internet). They won’t. They’ll wait until someone invents the next thing and just buy it. That’s what Backfence, Judysbook and Performlocal are hoping. All are tuned into an interesting fact though, the local revenue is in both the classifieds (newspaper mainstay) AND the yellow pages. My bet? Google wins. Watch maps.google.com and local.google.com evolve…

  24. Andrew Shotland Avatar

    Harry,
    I’d also like to note that my company, Insider Pages, is also focused on providing consumers with customer reviews on every type of local service provider and local advertisers a cost effective, risk-free way to reach potential customers. We, and our competitors, like to say that we are harnessing word-of-mouth and while the big guys will inevitably catch on time and again the focused little guys, with no overhead to carry and no stock price to prop up, have proven that they can innovate and create new, valuable markets.

  25. Rich Miller Avatar

    Jeff:
    So what’s happening with citizen media, blogs and bold new business models at Advance, your employer? For a while there blogs were pretty visible on the NJ.com front page. Now there’s not a trace of them (at least when I checked). I know there were experiments with local blogs, but I can’t seem to find them on the web site anymore.
    Isn’t this the real dilemma – that major newspaper companies can’t act on the available insights about the blog-driven changes in the media landscape, even when in-house staffers like yourself clearly “get” the trends? Maybe I’m wrong. I’d be interested in hearing about what’s happened with the blogging efforts at NJ.com, and what they tell us about news’ organizations and their ability to adapt. If they’re still around, they don’t seem to be getting traffic from the front page.

  26. Eric Baerren Avatar
    Eric Baerren

    Hyperlocal is good, but hyperlocal also includes things like local sports, local business, and, yes, local columnists.
    Sports — there’s nowhere else to get local high school sports results than your local paper. The AP probably won’t cover it unless it’s a state championship, and if it is, local people want a localized angle written by a local writer.
    Our local paper covers a semi-large university. Where does the AP get the stories and photos to run? From the local paper. Hyperlocal might also mean something of national interest.
    Business, entertainment — yes, these things too are of local reader interest. Communities aren’t just local hard news about the city council, but also of what the local arts community it up to. Newspapers that cater only to news coverage give only a two-dimensional picture of a community, and reflect the interests of only a few of its citizens. That means more distance between newspaper and reader.
    As for local columnists — our paper one day skipped the editorial page as a test. Never before, even on the day they didn’t run comics, had they received so much angry reader correspondence. People like local editorials, and local columnists. Plus, syndicated columns are surprisingly cheap, and local columnists aren’t generally paid so much as to be an onerous expense. What more, local writers can offer unique perspectives and expertises that don’t fit very well on the front page.
    In short, you can still offer a unique, one-of-a-kind product without sticking strictly to news. Whatmore, I think readers would demand a more comprehensive look at their community.

  27. NL Avatar

    I’d be glad to have a great source for local news! I’d love to have something localized for the 2-3 local neighborhoods where I work, worship, and live. I’d love to know the local crime activty, fire department activity, school activity, local events, business openings, major commercial building projects getting started, local profiles of people and organizations, important obituaries, etc.
    These days we may easily know global news stories but not know our own neighborhoods.