A suggestion for the Suggestion Button
: I wish every application I use had a suggetion button.
While I’m using a program I come up with ideas for things I like and I’d be willing and eager to send them to the program’s creators just in case I have a good idea or I add to a groundswell of consumer desire. If a few of those things actually get added to my favorite programs, then it’s worth the investment.
Now that we’re all connected all the time, it would be nothing to add a simple Suggestion Button to any program that sends the idea into HQ. A smart company would send a nice response. A really smart company would offer rewards for the best ideas or ideas actually added. A brilliant company would link these ideas straight into a forum where others could comment on, add to, and improve them.
Hell, Microsoft has my computer send in error reports every time a program crashes. Photoshop insists on updating my program almost every time I start it. It’s no big to also send in constructive suggestions.
I’m never going to remember all these wishes and ideas — because I’m in the middle of using these programs to do what I need to do — and I’m certainly never going to bother looking up an email for a company and sending in a suggestion; I have a life. And even when I was a beta user of TypePad, I found it a royal pain to try to find the forum and add a post with a suggestion.
Instead, if I could just click one button atop the application and type a few words into a box and click “send,” I’d contribute my little bit of consumer/user wisdom to the collective whole.
Now in this blog world, Anil and Nick and Scoble, smart folks connected to the companies I just mentioned, will probably see this in their referrer logs and add it to their own suggestion lists. And that’s good for some things; who hasn’t been impressed with SixApart’s response to blogged suggestions? But that’s not a terribly efficient way to do things.
So let’s create a new standard in software starting right here in blogs:
The Suggestion Button.