The Times and the anti-terrorism demonstrations

The Times and the anti-terrorism demonstrations
: Apparently, Dan Okrent, public editor of the NY Times, got a bunch of email complaining that The Times gave scant — the scantest — coverage to the Dec. 10 anti-terrorism demonstrations in Iraq (just a brief ninth paragraph in a roundup story). I can tell that Okrent got a lot of mail because he had to create a form letter (understandably) that was sent to this blogger and this uberblogger. Okrent’s response:

I’ve been in touch with the Times’s Baghdad bureau and the paper’s foreign desk, who attribute the failure to cover the story in detail (a three-column picture did appear in the paper) to two things: The organizers of the demonstration failed to alert the Times in advance. And, more crucially, the responsible parties at the Times dropped the ball. As you might imagine, life can be difficult and work terribly complicated for journalists in a war zone. Still, the story should have received more thorough coverage.

I am sending a copy of this explanation to newsroom management.

Loveya, Dan, but I don’t buy it. And though I think your response is direct and candid, I also don’t buy that this is necessarily an ombudsman issue. It is an executive-editor issue of bad news judgment.

And then again, this is really an issue of the future vs. the past of journalism.

Let’s say that The Times and its reporters screwed up and simply didn’t cover the event or cover it adequately.

Well, then, there is a new way to get the news: Zeyad the blogger.

Why can’t The Times quote an Iraqi citizen who witnessed the demonstrations and told the world about them — and documented them with photographs — on the Internet? It was good enough for The Weekly Standard. Why not for The Times?

Because he’s not a journalist? Well, The Journalists in this case screwed it up and came back without the real story.

And this is, on its face, a good story: In a nation just invaded and defeated by American and coalition forces, a nation still troubled by terrorism and violence, citizens of all stripes risked taking to the streets to support a future of peace and cooperation. That is news. Period. Whoever did not know about that story screwed up.

I don’t buy that it was up to the organizers to tell The Times about the demonstration. We should never depend on PR for our news!

And, hell, I knew about the demonstrations from the comfort of my couch in New Jersey — all I had to do was be curious enough to read the very, very few Iraqi weblogs that exist to know about this date; and it is, after all, a reporter’s job to be curious. Click, boys, click!

So The Times’ reporters should have assigned themselves.

Failing that, The Times editors should have read those few weblogs, too, and assigned those reporters.

If The Times reporters did report on the event and The Times editors didn’t put it in the paper, then they screwed up.

But failing all that, The Times should have quoted from Zeyad’s weblog and even published his photos (which he made available to anyone). They had a new way to report this news. They didn’t use it.

Is this a public editor issue? I’m not sure it is. I do not think it’s an issue of principles or precedent or bias. It’s simply an issue of competence.

The Times muffed the story. Plain and simple.

Or maybe it is a public editor issue — if it’s about the public editor educating the other editors about new ways to report the news they don’t otherwise manage to report.

But I don’t fully blame The Times and its reporters. They’re busy. They’re living and working in a terribly dangerous place. They’re going to miss a story here and there. They are hardly the only ones who missed this story. That’s not my complaint.

My complaint is that, having missed and muffed the story — stuff happens — they didn’t take the very easy path of correcting this by reading and quoting Zeyad, a witness to the events.

Not journalistic, you argue still?

Well, what Zeyad gave us is one helluva lot more journalistic than the ninth-graph brushoff The Times’ professional reporters and editors gave us!

Who did a better job of reporting the news from Baghdad that day?

A 24-year-old Iraqi dentist did.

In the interest of full disclosure, I need to say again that I now have a personal interest in all this story because (I will say proudly) I inspired Zeyad to blog and I sent him the camera that let him document that event. That’s my drum to beat.

And I have never made a better investment in journalism in my entire career.

Never.

It took no effort to send Zeyad that camera and allow him to go to the great effort and risk to report this event for us.

It would have taken even less effort for The Times — having missed the story — to catch up by taking advantage of what Zeyad has given us. All they had to do was click and read.

Not doing that is the real error. Not doing that is the real risk to the future of journalism.

There is a new way for us to gather much of our information and our news in the future. If The Times and Big Media do not learn how to do that, they will lose and so will their readers.

We are in the information business. On that day, on that story, The Times did not provide the information; Zeyad the weblogger did.

: Plus… See what The Standard did with Zeyad’s report and photos here. See the start of Zeyad’s reports here.

Here’s Roger Simon on the story.

14 responses to “The Times and the anti-terrorism demonstrations”

  1. MommaBear Avatar

    Mr. Okrent is already between a rock and a hard place; one wonders how much he will be permitted to accomplish, if anything, in that new position.
    Given the apparent attitude problem prevalent in the Baghdad Bureau of the NYTimes, v-a-v that atrocious problem with the neighbor on the same street, it’s no wonder the reporters have no clue what is going on right in the city, let alone anywhere else in that country. The primary blame lies with the reporting staff in country, who have failed miserably from arrogance and condescention.

  2. Donnah Avatar

    Amen, Jeff. A 24-year-old dentist was the better journalist on that day.

  3. Charlie Avatar

    … and you just cleaned The Times clock, even if they haven’t realized it yet.
    Maybe a few of us ought to send a link to this story to Okrent now?

  4. Jettison Avatar

    I haven’t read all the responses on this issue yet, but you haven’t mentioned the biggest argument against this “we weren’t aware” stuff. I mean, we know, how long ago that there were going to be protests in Iraq? I even heard it mentioned on FOX NEWS two weeks before the demonstrations that they were “planning them.”
    But that isn’t the argument, the argument is: why did they cover the pro-Saddam protests after Saddam’s capture? That included a mere few hundred people, while the anti-terrorism demonstrations were up in the thousands? And the anti-terrorism demonstrations were in BAGHDAD, the pro-Saddam ones were in Tikrit.
    Also, on C-SPAN’s Washington Journal, people called in and asked why those demonstrations were on. They just skipped the issue, and gave their standard response: “We can’t cover everything.”

  5. Jettison Avatar

    I mean, we knew*, how long
    why teh demonstrations weren’t on*
    (I should really use preview)

  6. lk Avatar

    Was this non-reporting a defining moment? No. The 10,000 reported seem a lot smaller in the pictures. And it was one time, when is the next one? I’ll depend on media for my news, the blogs are good for anecdotes, and one man’s opinions.

  7. Glenn Avatar

    I think Okrent has been handed a monumental task in his new position. He certainly seems to want to make the paper more accountable to the public. I think that Okrent’s response to the criticism in this case was very positive. What’s important is how he passes the criticism to the NY Times staff.

  8. John Primmer Avatar
    John Primmer

    Let’s be honest, Mr. Okrent. The Times buried the anti-terror demonstrations, involving thousands of people taking great risks, before Saddam’s capture. But the Times quickly found, and covered demonstrations by handfuls of Saddam supporters protesting his capture. Those two events reflect the Times’ priorities and beliefs. Period.

  9. Hank Avatar

    I still think it’s a case of incompitence AND bias. But Okrent’s response was better than that from the L.A. Times. I sent them the same email I sent the The Times. Their anonymous response was “There was no omission of news events here. What is your source of news?” I sent another email asking where on their website could I find a reference to the story. They ignored my question and asked “I’m sorry, I meant where on the Internet are you finding your news?”. I asked one more time where on their website was the the story to be found. They never replied back.

  10. OTB Avatar

    Wow, what a stunning victory for The New New New Newy NewNewNew Journalism. A stunning indictment of The Old Gray Lady, and the miserable failure of antiquated “newsgathering” tactics.
    Congratulations to the brave chickenhawk keyboard commandos of the clattering class! The 500…1500…15,000 …235,000!!! who attended the anti-terror rally salute you!
    And really, if the Times HAD covered it in more depth, none of you bloggers would have been reaming them for showing the Communist marchers, right? Riiiiight.

  11. button Avatar

    Jeff, I think you’re missing something important here. When the NY Times decided to start a NJ Section, they first lined up potential advertisers to support it. Then they started printing up the section which contained MOSTLY ADVERTISEMENTS. Then they started printing “fillers” between the ads. These were generally “evergreen” type feature articles. And so forth. News about NJ or news happening in NJ never appeared on their list of priorities at all.
    The operation involved mostly selling advertising space. News had nothing to do with it and never figured into their calculations.

  12. Jeff Jarvis Avatar

    Button: I’m in the business. That’s cynical not only about the paper but about its audience. If there were not quality content and valued information, no one would buy it.
    OTB: Well, actually as it turns out, Iranian communists can be cute.

  13. henrycopeland Avatar

    Sending e-mails to different bloggers with similar complaints seems old school, cut from the “we send, you read” pattern.
    If Okrent is going to send e-mails to bloggers and then get chewed up in blogger’s posts and comments sections, he’ll soon realize that having his own blog will be far more efficent mode of communication.
    Of course, bringing all those conversations into an Okrent blog will be dangerous. The critics will benefit from the new efficiency too. The traditional publisher’s hub-and-spoke approach to communication keeps readers divided-and-conquered. If the debate concentrates in one space and readers can see what other readers are thinking, they can more readily gang up on the paper.
    Of course, the ganging up is going on anyway via posts like yours, Jeff, but the process is slower and less public.
    In his first column, Okrent says the Times gets roughly 800 e-mails and letters a day. What nuclear chain reaction will be set off when those posted ideas are available to the public and can interact with each other? (As we know, a number of blogs run by single, part-time individuals get that many or more responses each day.)
    Anyway, kudos to Okrent for stepping onto the slippery slope of debating bloggers. Like Lear, he may soon realize: that way lies madness.

  14. Reginleif the Valkyrie Avatar

    lk: The 10,000 reported seem a lot smaller in the pictures.
    Because the media never doctors photos, or photographs selectively, to push its agenda. Do you also believe that something like 800,000 women actually showed up at the Million Moron…I mean, Mom March?
    And it was one time, when is the next one?
    Um…you know, I think one march with 10,000 people says a lot more than repeated marches by a hundred or two. It’s more likely that the participants in the larger march have … you know, productive lives, and thus less time on their hands? And that they put more thought into organizing their march? Same reason anti-war demonstrations happen much more often in the West than do the ones supporting Bush and the WoT. Some of us have jobs, or are trying to find jobs, rather than living on the protest circuit.
    I’ll depend on media for my news, the blogs are good for anecdotes, and one man’s opinions.
    Seems like you’ve just fallen for a different set of opinions, one with the official stamp of Those Who Know Best on it.