There goes the neighborhood: Glenn

There goes the neighborhood
: Glenn Reynolds worries (catching this bother bug from Nick Denton) that communities are bound to deteriorate. First: Slashdot sinks into a sewer of snarking. Next, he frets: Weblogs?

No. Relax, gentlemen. Have faith in your neighbors. Civilization is safe.

How can I be so confident? Lots of reasons:

First: Slashdot is different because it is an anarchy where the nattering nabobs of negativism (no apologies to Spiro Agnew) can take over if given a chance. It’s simple sociology: The shouting snipers get the attention… until and unless somebody else — or the community as a whole — shouts them down or shuns them. The same thing happens in a focus group. Hell, the same thing happens in a church. (I could argue that this also happens in politics, where one side is more negative and louder than the other and thus gets more attention… but I won’t do that, because I don’t want this to descend into a political slapfest once I say which side I think is the loud one.)

Second (listen up, libertarians): This is why we need the rule of law and government to enforce it. On my day-job sites, as I have bragged here often, we have incredibly active forums getting millions of page views and countless thousands of posts each day. A few teen twits, bozos, and jerks do spray-paint on the walls in there. But we rely on the community to send us alerts and then I, the mayor of this town, send in our forum police to clean up the no-no posts (and there aren’t many of them). With a little tender loving care, these communities continue to grow and prosper. Communities need governance. Slashdot has none (except the governance of the mob or its attempt at a meritocracy of sorts); that could be its downfall, yes. But I still believe that the community as a whole will rise up and save itself if it deserves to live. My last church recovered from its suicidal infighting (after I left… gee, I wonder whether that had anything to do with it). New York was saved. (Detroit wasn’t.) If Slashdot goes overboard, the members will either rescue it or abandon it and it will get the fate it deserves.

Third, weblogs are different because they are not, purely, a community. They are media, produced by people who publish and care for — and control — each element. Together, they act like a community in some ways because they all talk to each other (like this). But you should really look at the world of weblogs as a newsstand on which you can pick and choose; you don’t have to open up and read and buy what you don’t want, what you disagree with, what you think is inferior. And if enough people ignore an inferior product, it will either fade away or just keep shouting in the forest where no one will hear the trees that rattle as a result. As Glenn points out, here it’s not so easy for bozos to “inflict speech on other members of the community.” That is why weblogs are such an advancement on this new thing, online content: because their creators care for them, because quality rises, because civilization rules.

I’ve been after Denton and Spiers to take advantage of more interactivity at Gawker; I am sure that its community of sophisticated readers will contribute great tips and insights that will make their jobs easier and their site even better. They need not fear marauding hordes of Huns or Slashdot (or Metafilter) snarkers; those folks will not feel comfortable in the Upper East Side that is Gawker; they will leave (or Nick and Elizabeth can shut them up because they control the site; it is not an anarchy, it is not even a democracy, it is a media property and the publisher-king rules). Similarly, I wish that Reynolds would turn on comments on Instapundit. I understand his fears, especially considering the traffic and the subject matter and the scary email I’m sure he receives. But I’m sure a few volunteers could help police it and the contribution would be worth that price. I get a few twits in my comments but, all in all, the contribution far outweighs the carping.

You see, I am just a populist to the marrow: I believe in the aggregate wisdom of the community. If I didn’t, I couldn’t like this thing we call democracy, could I?

: Update: Ken Layne in the comments makes typically wise and witty remarks and on further thought, I agree with him and I back off my nudging of Reynolds on turning on comments; the volume alone militates against it. My sites pay people to police; he’s not-for-profit. Still, the moral of the story about the inherent strengh of community stands.

5 responses to “There goes the neighborhood: Glenn”

  1. Ken Layne Avatar

    THIS SITE SUX!!!! WAT A LODE OF CRAP!!!
    anybody hear?? IM me i am lookin 4 a hot chik.
    hello?
    —
    Oh, how I amuse myself. But yeah, I agree with Mr. Jarvis. Comments can add value, and I haven’t had much need to police them. (One loopy dude had to be IP banned; not bad for a year.) It’s a kick to type some crazy thing and find a dozen comments the next day.
    It’s also a great research tool. Cathy Seipp calls InstaPundit her unpaid research asst., and I feel the same way about people who read my site. They tend to be very smart & never fail to answer whatever dumb question I post.
    But if I had Glenn’s kind of traffic, I would probably think twice. It’s easy to deal with a handful of comments, but Glenn tends to get 60+ whenever he turns it on.

  2. David Steven Avatar

    It’s a little unfair on Slashdot to characterise it as totally anarchic, when it has quite an innovative moderation system which aims to:
    “Promote quality, discourage crap… Make Slashdot as readable as possible for as many people as possible… Not require a huge amount of time from any single moderator… Not allow a single moderator a “reign of terror.””
    Of course, it relies on readers setting their filters to see only comments that have been positively scored by moderators and on volunteer moderators (on duty for a few days only) doing a good job

  3. Aaron Haspel Avatar

    The best spam filters are extremely effective, and the same technology could be applied to filter comments without much trouble. It surprises me that Slashdot, of all places, hasn’t tried to use them.
    Incidentally, wasn’t it Bill Safire who wrote that “nattering nabobs of negativism” speech for Agnew?

  4. Kevin Connors Avatar
    Kevin Connors

    I see blogs with attached comment threads as basically the same as BBSs with a limited group of people authorized to start new threads. However, popular blogging software is far behing the best BBS software in flexibility. I see the two technologies merging within a year.

  5. Ryan Pitts Avatar

    Re: Kevin Connors’ comment about merging blogging and discussion board software.
    We launched a “bloggish” experiment recently, under the umbrella of the newspaper website where I work. Local football team — the Washington State Cougars — was going to the Rose Bowl, so we built a shell of useful info and links, then wrapped it around a blog where we gave users a heads-up on the best stories of the day (from us, from our competitors, from anyone.)
    We didn’t use any of the popular blogging software for this project, but built something in-house instead. Reason being, my goal was to tie the blog into an in-house message boarding system. (Haven’t been able to finish the message boards, though. Sysadmin out of town!)
    Ultimately, the integrated system will create a message board thread anytime a blog post is added. Clicking on the “Comment” link from the blog will take you into that thread. Once there, you’ll of course have access to all the other threads, and have the ability to create your own threads, just like in any other functional message boarding system.
    This the type of integration you’re talking about?