Tag: publicness

  • Privacy, publicness & penises

    Here is video of the talk I gave at re:publica 2010 in Berlin on The German Paradox: Privacy, publicness, and penises. (Don’t be frightened by the first moments in German; it’s just an introduction and a joke — with fire extinguisher — about how I had threatened to Hendrix my iPad on the stage in Berlin.)

    My subject is all the more relevant given this week’s letter to Google with privacy czars in a handful of countries trying to argue that Google Streetview taking pictures in public violates privacy. In my talk, I argue that what is public belongs to us, the public, and efforts to reduce what’s public steals from us. Journalists should be particularly protective of what is public; so should we all. (The czars also argued, amazingly, that Google shouldn’t release betas. They come, you see, from an old world of centralized control — and the myth that processes can be turned into products, finished, complete, even perfect — instead of the new world of openness and collaboration.)

    With so much discussion — even panic — about privacy today, I fear that we risk losing the benefits of publicness, of the connections enabled by the internet and our interconnected world. If we shift to a default of private, we lose much and I argue that we should weigh that choice when we decide what to put behind a wall — and there are too many walls being build today. But we’re not discussing the benefits of the public vs. the private. I want to spark that discussion.

    I use Germany as a laboratory and illustration of the topic not only because I was there but because they have something nearing a cultural obsession on the topic of privacy. What’s true there is true elsewhere, including the U.S., though only to a different level. I also only skim the surface of the topic in this video; there is so much more to talk about: how publicness benefits the ways we can and now must do business; how it affects government; how it alters education; how it changes our relationships; how young people bring a new culture that cuts across all national boundaries and expectations; how it multiplies our knowledge; how it creates value; how it leads to a new set of ethics; and much more. But that’s for another time and medium.

    In the talk, this all leads up to the Bill of Rights in Cyberspace, which is really about openness and protecting that.

    At the end of my time on stage, I invited the room to continue the discussion next door in the sauna, Four guys did show up. Here’s the proof.

    If you prefer, here is are my slides with the audio of my talk and discussion, thanks to Slideshare:

    The coverage of the talk in German media amazes me. It made the front page of three papers and coverage in more and a prime-time TV show plus radio. Coverage included Welt Kompakt and Welt, Welt again, Berliner Zeitung, Berliner Zeitung again, Zeit Online covers the talk, then Zeit feels compelled to respond and start a reader-debate, Spiegel, the German press agency, the Evangelical News Service, Berliner Morgenpost, Berliner Morgenpost again, Bild, Taggespiegel, taz, taz again, taz again, Berliner Kurier, Berliner Kurier again, 3sat, Süddeutschezeitung, BZ, Frankfurter Rundschau, business magazine WirtschaftWoche, L’Express in France, ORF TV in Austria, and more than one blog. And today add der Freitag. A week later comes an interview in the Berliner Zeitung.

    Coverage of my re:publica talk

    And here is a slice of an illustration of my talk by AnnalenaSchiller.com (who tweeted beforehand about having to draw a penis for the first time in her talk-illustration career) that appeared in the German paper Der Freitag this week:

    derFrietag re re:publica

    Yet more: Here’s an interview with dctp.tv in Berlin that summarizes my views:

    : LATER: Penelope Trunk, who lives in public, writes: ” The value of your privacy is very little in the age of transparency and authenticity. Privacy is almost always a way of hiding things that don’t need hiding.. . . And transparency trumps privacy every time. So put your ideas in social media, not email.”

    : AND: I just got a message on Facebook from the woman I talk about in the Sauna in Davos, the one I said was an American freaked by the mixed, nude crowd of sweaty Russians and me. She thought it was quite funny … especially because she’s French (living in America).

  • Operational transparency

    I am in Tampa waiting to fly back home to New Jersey and, thanks to the snowicane but rather than sitting in the usual information vacuum to which airlines subject us, I am watching as Continental shows us the status of the flights that were supposed to bring our jet in from LA to Cleveland to Newark to Tampa. I saw the flight to Cleveland canceled, then the one to Newark canceled, and I figured we were doomed when I saw the aircraft number for my flight erased. But then I saw us assigned a new jet, one that flew into Tampa from Houston last night.

    That’s simply amazing. Continental is practicing operational transparency. It opened up information is already has to us, the customers, so we can be informed and empowered. This way, I’m not cursing the airline and its employees. I’m well aware that our flight might be canceled and that’s entirely out of Continental’s control, so I wouldn’t blame them. But every time this has happened in the past, I hated being in the dark; I hated being lied to by airlines; I simply want more information. And now an airline is giving it to me. Bravo for Continental.

    What information does your company have that you can and should share with your customers?

    The essence of Google’s value is that — though it’s opaque about its algorithms and ad splits — it turns around the information it gathers from us and feeds it back to us (that is, our aggregate links and clicks inform its search results for everyone). OpenTable lets us know when tables are open in restaurants so we can plan on our own. In What Would Google Do? I suggest that a Googley restaurant should share data on how many people order each dish on a menu so we can use that to choose what we want. A manufacturer should expose the provenance of the component parts that go into its products. A newspaper should footnote its work so we can know the provenance of its information and we can judge the sources. A store could reveal its inventory so we know there’s only one left (better hurry). I say we should expect doctors and hospitals to reveal data about the patients they treat. What else?

  • The German privacy paradox

    As a group, Germans are more private than anyone I know. My German grandfather-in-law used to lecture me: “People do not need to know that.” Germans complain about Google Streetview taking pictures of them … in public. They’re going after Facebook on privacy. They say that Google Analytics violates privacy. They even enable convicted killers to expunge their names from Wikipedia out of privacy. And now they’re up in arms about airport body scanners.

    Yet go into a German sauna, and there the Germans are, male and female, together, sweaty and naked. Germans protect the privacy of everything but their private parts.

    I do think we have something to learn from their sauna attitude. On my last trip to Germany, I got addicted to the sauna — no, not to gawk and, since my surgery, certainly not to show off anything (as I’ve revealed, I’m in a chronic state of shrinkage, or should I say, Sternage?). When I first visited a German sauna, I had the surprise Americans have and just decided to go with the flow: When in München….

    But when I was in a Davos sauna (a very cool one in a log cabin outside the hotel) with a bunch of sweaty and naked Russians, the door opened and an American couple almost came in, until the wife saw me and shrieked (I do hope it wasn’t for the reason above). She slammed the door and pulled out and we heard her husband pleading, “No, really, it’s OK, honey. Yes, it’s supposed to be co-ed.” She came in after all, hermetically wrapped in her towel (a violation of German sauna etiquette) and sitting as stiff as a church lady, looking only at the ceiling. It was not relaxing for her. I suspect it was not going to be a relaxing evening for her husband, either.

    So what’s the more mature attitude about privacy and publicness and the body? I’ll vote with the Germans on this. And that makes me ask why what’s private is private — a question worth asking as we hear so much about privacy in the internet age. One way to pose this question is to ask what harm could come from something private becoming public.

    Start with the Germans: What’s the harm of being naked — especially when everyone else is? As I’ve written here before: In the company of nudists, no one is naked (I’m still trying to convince my editor thats a book title). So you have breasts and I have a penis. Surprise, surprise, surprise. Perhaps you could blackmail me because of the current state of mine, but when I went to a public sauna in Munich, I saw every possible body flaw. Even the Germans know there’s no harm in revealing one’s body.

    What’s the harm that can come from revealing something else about oneself, as adults fear young people are doing in excess in Facebook and the web? The issue, I’ve long said, is not privacy but control: We have a right to control our information and how it’s used. But all this talk about privacy could make us withhold more than ever; it could make us downright antisocial. So I’ll ask again, what harm will come from publicness? Where’s the line?

    * I don’t want to reveal anything about myself that robs someone else of their control of their privacy. So even though my current state of things may be obvious, I’m not going to talk about my sex life because that would violate my wife’s privacy. I wouldn’t make all my email or phone conversations public — as if anyone should care — for the same reason. I should pull no one into my glass house.

    * I’m hinky about revealing what I make – most of us are. But why? I suppose I fear someone trying to scam me or beg me for money. But teachers don’t make much. You can easily find out what professors at CUNY earn since, if you live in New York, you’re paying me (up to $90k is the answer). I’ve revealed what I make from my blog (average of about $15k). For some reason, the publishing industry likes to leak what is paid for book advances. I reveal my consulting and speaking gigs. So you could probably come close to guessing my income. I have no reason to publicize it but I also am not sure what the harm is.

    * I don’t want to reveal anything that would enable someone to steal my identity for financial ends or to impersonate or attack me or my familiy. So, of course, there’s no gain to be had and much harm to be gained from revealing passwords, account numbers, addresses, and the like.

    * No one wants to be embarrassed and so we don’t want to reveal embarrassing things. But who to say what’s embarrassing? It comes out of our fear of what others will think of us. So others do. As a journalist, I’m embarrassed to make mistakes, but I’ve had to learn in blogging and Twitter that correcting mistakes enhances credibility. It’s not the mistake that matters but what you do about it. And, yes, the argument is made that young people will regret putting their drunken party pictures online when it comes time to apply for a job. But I say that as we shift generations, the bosses will have their own embarrassing party pictures and they will find themselves in a state of mutually assured humiliation. In What Would Google Do?, I hope that this stand-off might yield a more tolerant society.

    What else? Is it possible to say that anything else is fair game for public sharing? Put that way, and it smacks of exhibitionism: My life is an open blog. So I prefer to turn the question around now and look at the benefits of publicness that we lose when we make something unnecessarily private. I’ve said that revealing my prostate here brought me great value: support, links to sources of information, incredibly candid and helpful previews from patients who’ve gone before, and the opportunity to spur others to check for the disease. Without revealing my cancer in public, I’d have received none of that benefit. I also argue in WWGD? that there’s value in the aggregation of our knowledge: if we all chronicled what we were doing 24 hours before the onset of my other condition, heart arrhythmia, would doctors find new patterns? If we all shared and could analyze our repair records for our Toyotas, would we surface dangerous flaws earlier? Not revealing such data may indeed someday be seen as antisocial.

    So the Germans inspired me to ask about the line between private and public and why it’s there: merely cultural convention or self-interested reason? Fear or legitimate concern? And what is the cost of privacy?

    They also inspired me to come home and try to install a sauna.

    [Photo: mag3737]

    : LATER: In the comments, Howard Weaver nacks me for saying “merely cultural convention.” I didn’t mean to belittle but to separate whether the cause of a convention is purely cultural or whether here are practical reasons (e.g., women in some culture hide their laughs out of convention but there’s nothing obvious bad that is going to happen to you if it is seen; but someone taking my credit card data can have real impact).

    The more important point I meant to emphasize is that, of course, decisions about what’s properly private and public often are cultural and it’s fascinating — using the Germans and their saunas as a starting point — to examine those differences and use that to make us question our own assumptions. In the comments also a Scandanavian points out that there, you can indeed look up what your neighbor makes

    : The other point I should make is about those body scanners. Some say that it’s different choosing to take off your clothes in a sauna vs. being denuded in a machine. Yes, but my point is that if we all as a culture saw exposing our (formerly) privates as no big deal, there’d be less of a hubbub about using the machines and perhaps we’d be safer as a result. In the U.S., we giggled about the guy with the bomb in his underwear. That embarrassed laughter could, in the extreme, cost lives.

    Similarly, at Davos, I spoke as a patient at a dinner about prostate cancer and I said that our skittishness about talking about things having to do with the penis (or fingers up our asses) is keeping men from the doctors and killing some of them. Privacy can kill.

  • The new divide: Walled v. open

    Tweet: The new divide in media is walled v. open. Here’s why I think walls are bad for the builders and us all.

    In the discussion about news, there’s always a divide – because news loves divides. The splits have been old v. new, MSM v. blogs, professional v. amateur, institutional v. entrepreneurial, and lately paid v. free.

    But I fear another divide we’re beginning to see develop is walled v. open. The legacy players – in what I believe is their last-ditch effort to save their old ways, models, and empires — are threatening to put up walls. News Corp. is forever rumored to be putting up both pay walls and more walls to keep Google’s hordes of Huns (aka us useless asshats) out.

    Some say: Fine, digital suicide couldn’t happen to a better mogul. But I say we should fear the precedent, the balkanization of the web into isolated worlds. It’s true that all the data on the web is not today available via search — content trapped in data bases, in Flash, in comments, in video — though I see continuing efforts to bring that content into the tent. The momentum is toward including ever more data. But now come Murdoch and Microsoft, threatening to take their balls and go home. It’s their right to do so; as Google always points out, it’s also easy to do so.

    But I would hate to see walls go up just as we are tearing them down. That’s how Guardian Editor Alan Rusbridger began his road show on the mutualization of news for my students a week ago: showing the wall between the press and the people coming down. But then, Rusbridger recognizes that the future of news – any industry, really – is about handing over control. That is what Murdoch et al fear most.

    I fear balkanization. I fear stupidity, too – that others will follow Rupert the Pied Piper over the cliff. And I fear the impact on democracy.

    At some events lately, I’ve heard it argued that information needs to be free to be democratic. I don’t agree. But I do say that when information is free, it becomes more democratic. Or put it a better way: the cheaper news and information is, the more people can be informed and the better that is for democracy.

    Rusbridger reminds us that advertising freed newspapers from ownership and control by political parties and special interests who exercised that control via patronage. Advertising gave journalism independence. Advertising also subsidized news and reduced its cost so more people could get it. Surely the mission of news is to serve as many people as possible and so things that serve that end serve the mission; things that don’t, don’t.

    I’m accused by those who don’t listen to what I say of arguing that – in the too-often paraphrased half quote – news (information, content) wants to be free, as if that is my cause, my religion. No, I say that I want to support news in the most sustainable and profitable way possible — and I believe today, that’s still advertising, which will work better in the open. I want to make news more efficient and less expensive so it can, again, be more sustainable — which will also work better in the open as networks, collaboration, and links serve that efficiency. And I want news to be as open as possible so as many people as possible can use it — that’s as close as I get to a cause: not that information wants to be or must be free but that it is better to be open.

    Murdoch thinks Google is doing evil — kleptomania — because he doesn’t understand the new realities of media. Microsoft knows better. Its alleged attempt to woo old-man Murdoch is an act of deepest cynicism. It’s evil.

    I believe that the next wave of virtue in society will flow from openness: from government transparency, from corporate transparency, from personal publicness and an ethic of openness that will bring greater accountability, deeper connections, and meaningful sharing.

    Walls used to contain value; that’s why it’s the reflex of the legacy powerful to want to build them. They don’t see that today, in an open society and economy, walls no longer preserve value, they diminish it.

    So I’m not rooting for Murdoch to build his walls as good sport. I really wish he wouldn’t, for his sake and ours.

  • Small c: Stats and odds

    My prostate cancer was caught with multiple PSA tests that weren’t out of the normal range but that were rising fast. That led to a biopsy, which found cancer in 1 of 12 samples, meaning it apparently was caught early. That led to surgery, which confirmed my malignancy but also that it was contained to the prostate.

    I say, thank god science for screening. Those tests gave me information I needed to make a choice. Without the information, I wouldn’t have had the choice.

    But there is a growing rumble about curtailing screening, especially for the erogenous-zone cancers of the breast and the prostate. See today’s New York Times report on the debate about the efficacy of screening to save lives.

    Note that plural: lives, not a life. This isn’t about me and my cancer. This is about statistics and money. The question they’re asking: Is it worth it to find these cancers and cut them out at considerable cost if we’re not sure those cancers would have killed all those people who had surgery? But who’s to say what’s worth it?

    What if I’m the one in a hundred who would die without the screening and surgery? Only one way to find out: keep the cancer in me and wait. Indeed, I had that choice — “watchful waiting,” it’s called. But without the screening, I wouldn’t have had the information to know that was cancer was in me until it spread — until it was too late. I wouldn’t have known I had a choice.

    As The Times points out, part of the problem here is that researchers don’t know whether some prostate tumors are more certainly deadly than others and I’ll agree that more research is inevitably a good thing.

    But this discussion is really about playing the odds with my life – and who gets to roll those dice. I want to be the one who makes this bet. I want to have the information to make it. But implicit in this debate is the idea that insurance companies want to make the bet and they want to do it for everyone at once: “Let’s curtail the screening and see what happens. OK, so one more person in a hundred dies, but we also saved huge money.” Worth it? Not if you’re that one in a hundred. Not if that one is me.

    I am 55 years old and in good health with a wife and two children. Faced with the choice of not knowing whether I had cancer, I chose screening. Then faced with the choice of leaving cancer inside me because it might not kill me (that is, something else could kill me sooner than this slow-growing tumor), I chose – my wife and I chose – to get it out. In my grandfather’s case, no other disease or accident got him first; his prostate cancer killed him.

    My insurance company will probably pay $25k for my surgery to take out my cancer. I am now facing some inconveniences. Worth it? I’d say it is. Will the insurance company think it’s worth it? Don’t know. Don’t care. I don’t want them making that decision. I will make it. That is the point of having control of information about my health: my information about my life. That is the point of screening.

    If this were a purely economic decision, then some would die. Imagine you’re Frank Purdue and you can spend $100,000 to save a few chickens worth $100 on the market; you won’t do it. But we’re not chickens. At some level, it’s always an economic decision, I know. That is why I support government involvement in health care. Yes, I’m a free marketeer when it comes to other industries, especially the press (because I’m also a First Amendment adherent). And yes, even when government is involved, it can decide not to spend money for expensive treatments or old people (the stories we keep hearing about the U.K.) – but at least then we hold political pressure over the government. Chickens don’t vote. Patients do.

    As a matter of statistics and odds, I know screening results in treatment that adds to costs. But it also saves lives – no matter whether we know precisely how many. I believe screening saved my life and I chose not to have been proven right by waiting.

    So get your screenings, folks, get ’em while they last. I’m due for another damned colonoscopy (which I’ll get after my rump feels repaired from the damage of my last surgery) and I’ll get it because they found a polyp in me (benign) last time; I won’t take the risk. You should get your PSA tested, men, and your mammograms, women. And then you can make informed decisions – informed by data and your doctors. It’s the information that gives you the choice. That information is yours.

    : MORE: This discussion also leads to the work Doc Searls has been doing with vendor relationship management and personal health records. We not only need the information, we need it in a form that is usable, and we need control of it — because it is, again, our information about our lives.

    : Later: Andrew Tyndall of the Tyndall Report (and a friend and fellow prostate guy) reports on TV’s reports on the story.