Tag: books

  • Errata=beta=collaboration

    One of my great joys researching Public Parts, my book about the benefits of publicness, is finding parallels between today and the early modern period of the 16th and 17th centuries (aka the renaissance) with the introduction of tools — the press, the stage, music, art, maps, markets — that enabled people to create publics and how that changed how the world operated (the way we are changing it again today).

    Here’s one example from Elizabeth Eisenstein’s book, The Printing Press as an Agent of Change (recommended by Clay Shirky) about how errata in printed books led to collaboration.

    In their early days of printing, books — and other publications — were not treated as temples of perfection, as they are today (which is why their contemporary producers — authors, editors, journalists, publishers — look down so on the ever-imperfect internet). Indeed, before Gutenberg, scribes had long entered errors into books as they were copied and recopied. Printing, Eisenstein says, both multiplied errors in so many more copies and also represented a “great leap” toward standardization because the errors were easier to find.

    early printing press

    Print, at first, did not step toward perfection but away from it. “[A]n age-old process of corruption was aggravated and accelerated after print,” Eisenstein says. Errors could spread farther faster (sound familiar?). It was because of the fear of what this new technology could cause that printers were fined for publishing the “wicked Bible” of 1631 (which omitted the “not” from the Seventh Commandment … look it up).

    But this process of error was turned to advantage by some. Sixteenth-century editors and publishers, Eisentein says, “created vast networks of correspondents, solicited criticism of each edition, sometimes publicly promising to mention the names of readers who sent in new information or who spotted the errors which would be weeded out.” So publishing became collaborative; that’s what printing allowed.

    Eisenstein quotes Lloyd A. Brown from The Story of Maps about map publisher Ortelius:

    By the simple expedient of being honest with his readers and inviting criticism and suggestions, Ortelius made his Theatrum a sort of cooperative enterprise on an international basis. He received helpful suggestions from far and wide and cartographers stumbled over themselves to send him their latest maps of regions not covered in the Theatrum.

    We call that transparency and collaboration now.

    Eisenstein goes farther. She says that publishers “often encouraged readers to launch their own research projects and field trips…. Thus a knowledge explosion was set off. The ‘fall-out’ from Ortelius’ editions, for example, encompassed treatises on topography and local history ranging from Muscovy to Wales.” (My emphasis) She argues, according to James A. Dewar and Peng Hwa Ang in Agent of Change (a book of essays on Eisenstein), that “this feedback reversed the slow degradation of recorded thought and ushered in the era of accumulation of thought on which the Scientific Revolution was built.” Says Eisenstein: “The closed sphere or single corpus passed down from generation to generation, was replaced by an open-ended investigatory process pressing against every advancing frontiers.”

    Demonstrating that there’s nothing new that’s not old, when Cory Doctorow spoke to executives of Holtzbrinck in Berlin a few weeks ago (I also spoke), he told how he is doing similar things with his latest book, giving credit to readers who find errors and constantly making the book better thanks to them. And, of course, Cory’s BoingBoing is the product of sharing and collaboration.

    This attitude — from the 16th century and from Cory — changes the way we look at books and media, not as sculpture cut out of rock but as still-wet clay. The problem we’ve had in recent history — from the industrial age to today — is that we made mistakes too expensive to admit and that cut us off from correction and collaboration with our public and from the free explosion of knowledge Eisenstein talks about. But the internet — always wet — begins to fix that, doesn’t it? We go back to the future.

    In fact, Eisenstein argues that the printing press fixed this exact same problem vis a vis its predecessor technologies. “The sequence of improved editions and ever-expanding reference-works was a sequence without limits — unlike the great library collections amassed by Alexandrian rulers and Renaissance princes.” Their books were static, finished and done. Printed books had editions and readers who could improve them. We lost that advantage — and attitude — over the centuries.

    We also lost the openness to collaboration that this new flexibility brought. It’s not just about technology, though. It’s about a worldview, a different relationship between producer and public. Eisenstein quotes David Hume writing to his publisher: “The Power which Printing gives us of continually improving and correcting our Works in successive Editions appears to me the chief Advantage of that art.”

    This cultural attitude in the early days could have just as easily gone the other way (as eventually it did anyway). Ann Blair writes in Agents of Change that in the early modern period a few “humanists called for a system of censorship, never implemented, to guarantee that only high-quality editions be printed.” How often do we hear today suggestions to license or at least anoint quality in our new, uncontrolled press?

    I don’t want to make it seem as if early books were all temporary and changeable. As Eisenstein next points out, the advantage of printing was that it made permanent knowledge that had been diffuse and was all too easily lost in a few hand-made copies that could be destroyed. It was printing, she said, that enabled Thomas Jefferson to collect all the laws of Virginia, adding (my emphases):

    It seems in character for Jefferson to stress the democratizing aspect of the preservative powers of print which secured precious documents not by putting them under lock and key but by removing them from chests and vaults and duplicating them for all to see.”

    Bringing knowledge together and making it public is what enables the public to add to it, to correct it, to be inspired by it.

    Sound familiar?

  • Me and my Kindle

    I was wrong about the Kindle. When I unboxed it two nights ago, I excitedly bought my own book to feel all cyber and tweeted about it. But the book wouldn’t show up. “Opening,” it said forever. Two hours went by and I called Amazon (which – new for them – made the phone number easy to find and answered it in a minute). The lady said the modem had to be fully charged. That made no sense; it would mean essentially that it would never work unless plugged in. But, fine, I waited for the green light. Still no book. Two hours more. I called Amazon again. The man said it must be a defective unit and he nicely said he’s ship a replacement (this is why I am happy I have Amazon stock). I chronicled my frustration on Twitter, and word passed around there.

    The next day, I tried the Kindle in Manhattan and it worked fine. Two more tests verified that the problem was not the Kindle but Sprint, which was never great at home when I had a Sprint Treo but would at least work. Now, it took more than four hours to download a book and even going to a new store menu page takes minutes. I confessed my mistake on Twitter and shifted blame to the phone company. Sprint monitors Twitter – that’s the good news – but they might as well not, as the Sprint guy merely tried to sidestep responsibility, saying that there wasn’t a network outage (I didn’t say there was) and shifting blame back to Amazon: “Spoke 2 @Sprint Care, Retail. Kindle issues should go 2 Amazon customer care.” Amazon should learn to pick its partners more wisely in the future. And I need to learn to cram caveats into tweets when I have problems.

    So now I have a Kindle that works in some places, not others – and not working at home may be a killer. This is why I wish it came with wi-fi, or at least the option (especially for when I travel overseas). I prefer my control of communications on my iPhone. But then the problem with the iPhone is also that it has to be connected; I’d like to download content – such as the New York Times – to it so I could read the paper on the train.

    The iPhone and Kindle are a study in contrasts. The biggest is, of course, the business model: One may buy books on either, but current content on the iPhone will, in most cases, be ad-supported; on the Kindle, it is paid for by the reader. The iPhone UI, right down to its flowing scrolling on its touchscreen, is elegant and happy; the Kindle is klunky and irritating. The Kindle lets me download and read anywhere; I like that; the iPhone won’t let me download The New York Times to read on the subway and that’s too bad. The iPhone lets me control my communications better. The Kindle screen is larger, yes, but the iPhone isn’t that much smaller:

    kindle iphone comparison

    So I’m undecided about the Kindle. Its organization is still inelegant to say the least. For example, when reading the Times, it wants me to go story-by-story – that’s bookthink. I want to see the menu of articles in a section. But when I then go to an article and page through it, to get back to that section listing, I have to go back to the top and then back to the section. When reading a book on either device, I miss easy ways to thumb through.

    If I traveled a great deal and took books with me everywhere – which I don’t – the Kindle would clearly be a godsend. And maybe it will make me start traveling with books – and reading them – more often, as the web has been bad for my book reading habits. But I’m still not sure.

    I also wish that the business model of book publishing were different: that I could buy the contents of a book and get it in any and all media: I could read it on paper when I’m home and on Kindle when I’m on the road and listen to it on my iPhone when I’m driving. I disagree strongly with Roy Blount Jr.’s assertion on behalf of authors (other than me) that the Kindle shouldn’t be reading books aloud to readers because it would cannibalize audio-book sales. This assumes that people who buy the print book also buy the audiobook in great numbers and that having a book read by the computerized and irritating voice of a Kindle will hurt sales. No, I think a book should be sold as a package: buy access to the ideas and get them however you like. I think that would spur greater sales. The next step is to move past selling books as a product, frozen in time, and start selling them as a process. But that’s a post for another day.

    I’m holding onto my Kindle for now. I was wrong about it at first blush and so I need to give it more of a chance.

  • WWGD: The video book

    HarperCollins, my publisher for What Would Google Do?, just released a video version of the book, a 23-minute synopsis delivered by me, sans script, on camera. It’s for sale on Amazon here. And here‘s a Wall Street Journal story about it and here‘s PaidContent.

    The point of this is that the publisher is trying to find new ways to release books and the ideas in them. This is their first video book; if it works, they say in the Journal they’ll make another half-dozen. The definition of “works”? Who knows?

    It’s hard for me to watch myself. But you’re welcome to. Here’s a snippet:

  • Book bragging

    Sorry for the bragging, but I just found out that What Would Google Do? has entered its second printing (before it goes on sale next week). I hope nice people buy it….

    Also, next week, I plan to start putting up pieces of the book, one new chunk a day for 30 days, hoping for conversation.

    Other digital plans: HarperCollins will provide a widget enabling the book to be read in full online (the widget limits copying and such). We’ve produced a video version of the book they plan to sell online. They plan to put out a V-book (an e-book with videos attached). It’ll also be available as an e-book on the major platforms. And they’re working on an iPhone version.

    /hype. (For now.)

  • Google, the librarian

    I was interviewed by Norman Oder of Library Journal for What Would Google Do? Snippets:

    Libraries already act like Google in many ways. Or I should say instead, Google acts like libraries. It is the mission of both to organize the world’s information, to make it openly accessible, to find and present the most authoritative (by many definitions) sources, to instill an ethic of information use in the public, to act as a platform for communities of information, to encourage creation. . . .

    How can libraries collect the wisdom of the crowd that is their communities (e.g., creating collaborative town wikis and maps made by the community)? Librarians and their expert patrons could curate the web and create topic pages that would rise in Google search as valuable resources for the world (if your library is in Florida, it could maintain the best collections of sources for information on manatees or sunburns). What I’d really like to do is brainstorm this question with your readers on my blog: How could they be Googlier?

    I think librarians will have a key role in what I believe will be a distributed future of education… in a limitless web of teachers and students no longer bound by a classroom or campus or by geography. Librarians, like Google and like learners, are thinking past their libraries.

    On Google Book Search and the settlement with publishers and authors (still controversial with some librarians):

    There’s no reason publishers couldn’t have created their own consortium to do everything Google will do: scan books, make them searchable, manage purchases and payments, and even sell ads on book content. Similarly, libraries could have scanned works in the public domain on their own. That Google puts on conditions–some of which are not Google’s but are apparently rights holders’– should not be shocking. Just as ad-supported media conceded much of the ad market to Google, so did publishers and libraries allow Google to step into a void they left.

    I think that Google Book Search and the settlement around it are good for books and authors because the service will enable many more readers to discover many more books. Authors and publishers might end up with another revenue stream. And books can live on past the remainder table. Rather than fighting the tide and Google, publishers should have tried to see how to offer and capture these benefits themselves. Now they’re wise to work with Google.