Over at Seeking Alpha, where they reposted my recent rant about airlines, there’s a classic example of industry insiders in denial bitching at me: How dare I expect decent, civilized service. Water? You want water? Sit down and shut up. This is exactly the same reaction I get from whining real estate agents every time I dare to question whether I get 6 percent’s worth of value for the service they don’t provide. Head, meet sand, insert. It’s going to be fun watching them self-destruct. Couldn’t happen to better industries. Except perhaps cable and other protected monopolies and oligopolies. Bye-bye now. Bye-bye.
by Jeff Jarvis