Blogus interruptus

It just about killed me yesterday that I couldn’t blog in my own Networked Journalism Summit. (Excuse me while I stop moderating while I quote that great line….) And I still couldn’t blog yet today because I have to cut the Dell magazine story I couldn’t cut yesterday because I was having a Summit. I have lots of reaction and inspiration (and thanks). Back with it asap. In the meantime, if any of you have any reaction or inspiration, please comment away….

  • Jackie Tyler

    Are you still accepting comments about Dell and the XPS? sent me your way and said I could make comments about my bad to good experience with Dell. I would like to say that Dell went above and beyond what should have been expected in my situation. The short of it is I bought a Dell XPS700 in July 2006. I didn’t receive my Dell until September 7, 2006. In December 2006 3 major components were replaced. The agrevation was unbelieveable, but thank goodness I had my warranty! Dell straightaway sent technicians to my home and replaced the bad components. I called them and within 2 days they were in my home repairing my computer. That’s fast! I wish I could say that all my problems were solved, but my story continues. After several other major problems, my XPS700 breathed it’s last and bit the dust. I called Dell and explained the situation. During this time, the XPS forum on the Dell website was heating up and we were getting good feedback from Dell about a possible resolution to some majors issues with the XPS700 motherboard. David Marshall was instrumental in not only getting the forum going, but keeping it going and focused on what we needed for Dell to make it right. In January 2007 Dell replaced my XPS700 with a XPS710, but the motherboard on the XPS710, even though better that the 700, still had some of the same issues as the XPS700. Dell revealed the XPS Motherboad Exchange, I believe in late May, but because they had replaced my 700 with the 710, the website advised that I was not elegible for the free exchange. I contacted Dell to request that they reconsider my elegibility. Today, I received an email from Dell advising me that not only were they making me elegible, but instead of shipping out the motherboard for installation, they were going to ship me a new XPS720. I was wowed. I’ve run the gauntlet from never, ever buying another Dell, to being a loyal Dell customer. They’ve addressed all my concerns . . . and wowed me. Sorry this is so long; thank you for listening.

  • It’s killed me too!

    I slept in today (well deserved I think) and instead of being able to really collect my thoughts about the networked journalism summit – I took a look at the list of things I’ve put off for the last week and realized I had to get to them. I was only able to write a quick goodbye post.

    I’ll be curious to see what your thoughts are when the dust settles.

    More importantly — I’ll be curious to find out what might possibly come out as a result of the day. It’s amazing how one day of face-to-face networking can get more done than 2 months of communication online.

  • It was a really good event for those who were fortunate enough to be there. Thanks, Jeff and David, for pulling such a group together.

    I was struck by the sense of calm. The people there were fully aware of the crisis in business models for news, and all the other unknowns in journalism and new media; it’s not like they had answers, but yet… there was no panic, very little hype, the bashing had been outlawed by Jeff earlier, and instead there was calm that is like the calm you have when you are confident, except that I wouldn’t say any of the sumiteers was confident in the future, either.

    So where does the calm come from? I would say from a sense that we know more than we did a couple years ago about prospects for pro-am, networked journalism and another sense–not spoken about at the conference–that newsroom curmudgeons have been defeated by their own rhetoric of reaction and dearth of ideas.

  • LOL, very clever title!

    Great blog.. ;)

  • Jeff and David, your summit wasn’t just a good day.

    What really set it apart from most of the other things like this that I go, and which are almost always such a sore disappointment, is that YOU assembled a group who, whatever they are doing, are doing it because they love it. Sure, the buck is important, the by-line is nice, and for most of us the future is uncertain, but the common theme across every discussion of the forum was the sense of genuine pleasure – not fear, not panic – one gets when they are able to actively engage with a participatory audience through their journalism.

    The people you assembled all, in one way or another, informed or enthused or inspired me. Your day wasn’t just good, it was stonkingly good. I just hope we figure out a way to harness this momentum.

  • I second Robin. The insight about how relaxed people seemed is dead on. I think it was the confidence of people who know they may not have things figured out, but they they know they’re on the right track. Profoundly refreshing.

    And as soon as I figure out what stonking is, I am sure I’ll also agree that it was “stonkingly good.”

  • I’m sure it was wonderful. Wish I could have been there.

  • RichardatDELL

    appreciate the feedback Jackie. Glad we came through and delivered the experience we can be proud of. Good luck with editing Jeff :-)

  • I have video where Jeff sums up what he thought were the major points of the summit.
    Posted here:

  • I only just got around to blogging about the summit myself, and I’ll never be able to completely communicate how fascinating, useful and refreshing this summit was. It was definitely one of those “you just had to be there” kind of events that is difficult to explain to people who weren’t there.

    As someone who goes around to many conferences, usually speaking and then answering a million of the same questions the rest of the day, I found the “hallway time” and information sessions to be most useful. I was particularly struck by what has done with automated print publications of user contributed content, and Rachael Sterne’s work on Groundreport using Mogulus for streaming video. More on that here:

    I also think you set the stage to get people to bring down self-imposed walls that the journalists’ “scoop mentality” creates. Those of us working on networked journalism projects at MSM companies are sometimes so focused on being first or best that we intentionally hide what we’re working on until it’s out. We also do this because we know that whatever we talk about will get blogged about immediately, dissected and criticized even before it has a chance to try to work. Sometimes this is our own fault — some in our circle have a tendency to make snap judgments on ideas based on belief, rather than looking at every effort as an experiment that will have results that everyone can learn from — whether positive or negative.

    So my pledge is to stop thinking about what I and others in my field are doing in terms of its personal PR value (something I honestly completely stopped caring about last January when I intentionally went off the speaking circuit), and instead find ways to share concepts and ideas with compatriots so that together we can make this stuff better and profitable more quickly.

    By the way, I’m using the “netj” Technorati tag in my blog, but you won’t find it on Technorati because they claim my blog hasn’t been updated in over 300 days. Technorati is broken. If there’s another way to share posts by tag that actually works, please somebody let me know.

  • I was glad that Dave Winer (or whomever) set up the IRC room where there was some ok discussion (nothing earth shattering), but the best was the Ground Report live casts. It would have been nice if the entire summit was Web cast.

    From following Ryan Sholin’s and Andy Carvin’s tweets, it seemed the best discussions were during breaks. Maybe next time around, Jeff, you’ll wear a head cam?

    Just a thought… haha.

    Thanks to everyone who put on the summit.

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  • I think what drawn me to this blog is the very title you have here. :)