Watch out, Dell: John C. Dvorak is after you now. He writes a Marketwatch column noting the growing chorus of vocal victims and asks what’s wrong with Dell. He also nicely notes my Dell hell. Says Dvorak: ” Within the not-so-small confines of the powerful blogosphere there is a growing discontent with Dell and its once legendary customer service that could eventually hurt earnings. This situation might actually be at a crisis point already.”
By the way, Dvorak used to drive me occasionally batty — which is just his goal, of course — but I’ve come to appreciate him now that I listen to him on Leo Laporte’s This Week in Tech. He’s growly and funny and blunt.
