The two-way (albeit async) New York Times
: Dan Okrent, public editor of the NY Times, has started putting up online-only responses to some of the many, many emails he gets. They call it a “journal.” It’s not really a forum with open discussion. It’s not really a weblog. But it is another way for readers to at least talk to The Times and get answered — all the better because it’s in public. It’s not fully two-way but it’s a start. [via Anil]
1 response to “The two-way (albeit async) New York Times”
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Oh, dipping in there was fun! He yearns for the Pony Express! I can see Okrent wrapping his arms around the new reality of how a company interacts with its customers sometime around the avian wing genome getting graphed onto swine.
