Web 2.0: Tagging

At Web 2.0 for the tagging session: SRO.

Tony Stubblebine of O’Reilly says they are the first customer to use Del.icio.us data to find out more about their content. That is precisely the right use of Del.icio.us for media/content sites.

Josh Schachter, founder of Del.icio.us, says he sort of starting the tagging thing when he called tags tags instead of keywords.

The first question: “I use Del.icio.us, but I’m not sure I get it.” Familiar applause from everybody in the audience. Fred Wilson, who invested in the company, has said that he didn’t get it either until I sent him a feed of somebody’s tags of media stories. Then he bought into the razor company.

I confess that I now get Del.icio.us but I don’t get how to tag well because you can tag just for yourself or for the world or to find stuff, you can tag micro or tag macro. Caterina Fake says: “Isn’t it because we’re overthinking it?” Josh says it is split up by use or intent: tagging for others (Technorati) or for yourself (Delicous) or a combination (Flickr). Jeff Veen says that’s not quite right; he uses Delicous [I’m giving up on the damned dots] as a publishing tool.

We’re at that cusp of geekcool to peoplecool; the world will make sense of it. I told Josh before the session that Delicious should go mainstream now and take down the velvet rope, as a VC described the hard-to-grok UI of the service. Josh said there is no intention to have a velvet rope. It’s a geek rope. And they’ll change it.

There’s now a research lab at Yahoo and Berkeley Research Labs working on automatic tagging. Josh says Ojos (he thinks) is working on tagging via face recognition.

Someone says that a key benefit of tagging vs. metakeywords on web pages is that they are visible and you can see whether they are credible and not spam and manipulation. Similarly, Google chose not to use metakeyworks but instead gave weight to the words inside a hyperlink and that’s better because it’s visible, not invisible. So we find out what the world thinks content is about instead of what the author thinks it is about.

It’s not just tags, then. When you link to something and describe it in that link (which means you should pick your link words carefully) you create data about the meaning of that to which you link. Ditto tags. That’s transparent. And anybody can do it.

Catarina talks about a new metric Flickr uses: interestingness, which tries to capture how much people have seen, tagged, linked to something. And she says you can pivot that around a person or a social group: What interests them? Add that to the metrics we as an unmedium need to capture and deliver: Where’s the good stuff? That’s where we want to be (and advertisers, too).

Someone asks about using tagging in a closed corporate environment. Wisely, the group tends to shy away from the enterprise trap. Josh says it’d be interesting for a company to find the people who find good stuff first. O’Reilly says that’s the customers.
At Web 2.0 for the tagging session: SRO.

Tony Stubblebine of O’Reilly says they are the first customer to use Del.icio.us data to find out more about their content. That is precisely the right use of Del.icio.us for media/content sites.

Josh Schachter, founder of Del.icio.us, says he sort of starting the tagging thing when he called tags tags instead of keywords.

The first question: “I use Del.icio.us, but I’m not sure I get it.” Familiar applause from everybody in the audience. Fred Wilson, who invested in the company, has said that he didn’t get it either until I sent him a feed of somebody’s tags of media stories. Then he bought into the razor company.

I confess that I now get Del.icio.us but I don’t get how to tag well because you can tag just for yourself or for the world or to find stuff, you can tag micro or tag macro. Caterina Fake says: “Isn’t it because we’re overthinking it?” Josh says it is split up by use or intent: tagging for others (Technorati) or for yourself (Delicous) or a combination (Flickr). Jeff Veen says that’s not quite right; he uses Delicous [I’m giving up on the damned dots] as a publishing tool.

We’re at that cusp of geekcool to peoplecool; the world will make sense of it. I told Josh before the session that Delicious should go mainstream now and take down the velvet rope, as a VC described the hard-to-grok UI of the service. Josh said there is no intention to have a velvet rope. It’s a geek rope. And they’ll change it.

There’s now a research lab at Yahoo and Berkeley Research Labs working on automatic tagging. Josh says Ojos (he thinks) is working on tagging via face recognition.

Someone says that a key benefit of tagging vs. metakeywords on web pages is that they are visible and you can see whether they are credible and not spam and manipulation. Similarly, Google chose not to use metakeyworks but instead gave weight to the words inside a hyperlink and that’s better because it’s visible, not invisible. So we find out what the world thinks content is about instead of what the author thinks it is about.

It’s not just tags, then. When you link to something and describe it in that link (which means you should pick your link words carefully) you create data about the meaning of that to which you link. Ditto tags. That’s transparent. And anybody can do it.

Catarina talks about a new metric Flickr uses: interestingness, which tries to capture how much people have seen, tagged, linked to something. And she says you can pivot that around a person or a social group: What interests them? Add that to the metrics we as an unmedium need to capture and deliver: Where’s the good stuff? That’s where we want to be (and advertisers, too).

Someone asks about using tagging in a closed corporate environment. Wisely, the group tends to shy away from the enterprise trap. Josh says it’d be interesting for a company to find the people who find good stuff first. O’Reilly says that’s the customers.

We see Consumating.com, where people tag themselves.

Esther asks about time and the decay of popularity. Josh says that Delicious cares about the vector: It’s not interesting that 10,000 people tagged “google” but this tag is hot now; Catarina says the same for the hot tags on Flickr. She says Yahoo research labs will have something on this later.