Off the road
: Well, darn, the new Limoliner has technical difficulties and so I won’t be taking it to Boston today and won’t be able to blog from the road (“gee… I’m seeing lotsa Pennsy plates today…”); I know you’re crushed.
They were quite upstanding about it; warned me far before any airline would have and, of course, refunded the fare and also offered to pay for my Acella ticket and offered me a free voucher for another trip, which I’ll take.
Now here’s the fun part: The Limoliner lady said in an exchange with me, “Please don’t blast us in your web blog–and we hope you’ll give us another try.” Of course, I had no means to tell them that I blogged their bus; they’re a new business and they’re smart enough to see what people are saying about them online. They’re recognizing the power of their consumers and I like that.
And, no, I wouldn’t blast them — unless I’d ended up stranded on I-95.
