Posts about wwgd

Googlicious

I twittered that I was having fun writing the chapter in my book about what a restaurant run on Googlethink might look like (besides being decorated in gaudy primary colors). Andy Carvin responded saying it might look like this: the Wiki Wiki Teriyaki restaurant in Austin. He said:

Rather than having a set menu, they just have a bunch of ingredients and invite you to bring your own. The diners, who call themselves “recipedians,” get to put together their own recipes and have them cooked. Other diners can then build on each other’s recipes and discuss them, creating a seemingly limitless array of recipes. Soon they’ll add ratings and tags to make it easier for diners to parse their options.

I got so excited that I stopped reading and immediately Googled the place. Odd, I thought, all they brag about is their sauce, not this bravely innovative way to open-source a restaurant.

Then I went back to Andy’s post and read the rest of it:

Actually, none of that is true. It’s just a restaurant with the word “wiki” in it. Twice. But how cool would that be?

Cool indeed. Andy got me without even trying.

Anyway, I have lots of ideas about an open and transparent restaurant operation, experience, and community. If you have any ideas you’d like to share, please join in. Then maybe we can pull a McDonald’s and buy the Wiki Wiki and franchise it.

When your organizers organize you

Ari Melber happens upon what could be an important moment in the history-in-the-making of participatory, self-organized online politics: Barack Obama supporters used his own network to organize a protest against his actions on telecom immunity.

Picture 21

Now if a campaign is going to argue that it’s truly grassroots, what is it to do with a revolt or protest from within? I’ve argued since Howard Dean’s run in 2004 that campaigns aren’t or can’t really be bottom-up when it comes to policy. They are necessarily propagandistic: This is what the candidate says. Indeed, Dean’s supporters acted like white blood cells in his blog discussions quite effectively surrounding and strangling dissent and opponents in the bloodstream. That’s the way campaigns have to work if you’re going to decide what this guy stands for and whether to vote for him, right? It’s about the message, no?

Ah, but when it’s a grassroots organization that makes you — rather than a party — and you say you’re beholden to them not to special interests and big money and lobbyists, well, then you really are beholden to them. If they rise up from within to tell you that they don’t like what you’re doing — when they use your own organizational tools to do that — then I’d say you ignore them at your peril. Live by the crowd, die by the crowd.

It so happens that I agree with Obama on this issue (and I know my view is as unpopular as his). When government forces you do to something then that force must come with immunity. The problem is not the telcos going along but the government making the demand and there being no check on that. But that’s a different debate.

I have disagreed with other things Obama has done since getting the nomination. I am profoundly disappointed in him for his decision to turn down government campaign financing. He stood on expediency not principle. I also find tragic irony in the fact that the best reason to vote for him is to turn around the Supreme Court before it is too late (if it isn’t already) and yet Obama endorsed just the kind of decision I dread coming from a right-wing court: last week’s ruling on handgun bans. So should I go into MyBarackObama and try to organize pressure groups from within who agree with me? Should I encourage my fellow Hillary Clinton supporters — now that we’re all unified — to do likewise to try to get him to promise truly universal health coverage? Why not? In the open organization, what’s yours is mine.

I find two things fascinating about this: First, we are beginning to see a campaign built openly on coalitions. Even though I disagree with them, I am happy to see the anti-immunity lobby crack the monolithic, glassy-eyed facade of the Obama fan club (the sort of people who yell at me in my comments and tell me I’m not allowed to disagree with him about anything). Thank goodness we see disagreement and discussion — democracy — inside a campaign. I believe the greatest impact the internet will have on politics will be that it enables like-minded groups to find each other and organize apart from old organizations and labels (red, blue, Republican, Democrat); we will organize around issues and priorities rather than parties. See the comments under this post.

Second, I wonder what these self-organizing groups will look like when they get into power. The Deaniacs and Joe Trippi made valiant attempts to stay organized after their campaign melted but that didn’t work. If Obama gets into the White House, though, will his supporters at MyBarackObama continue to use these tools to influence him and government? And will he have to listen because he is beholden to them?

Nobama blogs kerfuffle

A bunch of anti-Obama blogs were apparently shut down on Google’s Blogspot as suspected spam. They say that Obama fans reported them as spam to get rid of them. I have no idea what the truth is. The fear online has been that false information could be spread. It’s another fear that speech can be silenced.

(I suppose I should make clear that I don’t think any official Obama campaign effort is remotely behind this if it’s true. The point, instead, is that rogues can cause trouble. This would seem to be a variation on Swiftboating but rather than try to get a message out, the goal would be to bat an opposing message down.)

Do as I do, not as I say

Wonderful story in today’s Times on using Google data to show what we’re really interested in: more orgies than apple pie. The peg is an obscenity trial in Florida in which the defense attorney demonstrates through Google Trends data that there are more searches for group sex than for recipes. And so, if you truly want to see the community standards that define obscenity we’ll know when we see it, then don’t listen to our preaching but to our searching.

Marketers have always known this. Back when I was at People, we’d test covers of Diane Sawyer in a suit vs. Brooke Shields in a bathing suit and in person, people would say they’d buy the former but on their own, in the newsstand, they, of course, bought the latter. Behavior trumps opinion.

And now we have so many more ways to know what the market is really doing, what the people are really thinking: Google, Flickr, Amazon…. That is the key value of the internet and companies on it: collected knowledge.

And so yesterday, as the nation mourned George Carlin, it’s a wonderful thing to look at the uses of his seven dirty words on Twitter and in blogs, our views of him saying them on YouTube, and — as I’m sure we’ll see in a few days — our searches on Google and purchases on Amazon. There, FCC, is the best evidence of our community standards. Actions speak more truthfully than words.

The crowdsourced life

I happened to tweet this morning about two crowdsourcing moments — student tries to crowdsource his tuition; Michael Arrington crowdsources his rats/ship/flee list for Yahoo — when Mark Comerford tweeted back with a link to the crowdsourced job interview:

Joanna Geary, a young journalist trying for a job at the Birmingham Post, told her readers about the task she had to perform for the interview: “I have to outline a training course that would convert traditional print journalists into ‘fully-equipped and knowledgeable multi-media, multi-platform journalists’ in just five days.” So she decided to ask for her readers’ help. I said in the comments that that act alone should get her hired. It shows she thinks in the new way: open, networked, relying on and trusting the gift economy and respecting her readers and what they know.

This is reflex for me now. I come to my friends on the blog — you — to ask help all the time, especially with my book. I’m working on another project that has to stay secret right now — not mine; I’m helping someone else — and it’s killing me that I can’t tap the wisdom of all of you.

What this really means: Your friends are, indeed, your greatest asset and when you can tap them for help you exploit their value to you. The internet now enables you to do that anytime with anyone. If you don’t have friends, you can’t do that. Newspapers, magazines, companies of all sorts need to realize that is why they need friends.

We are in a relationship-based economy. (Which is another way to look at the link economy of media, Associated Press, and why turning friends into enemies is just bad business.)

Heh

Google Trends new service that allows you to get audience stats through Google’s eyes for any site doesn’t work for … Google.com.

Ununderstanding the link economy

David Ardia reports on the fundamental misunderstanding of the link economy of media at the Carnegie-Knight Conference on the Future of Journalism. I got the quote from Jay Rosen’s tweet; he and I aren’t there (why? not sure; could be because our journalism schools aren’t part of the club or it could be because we’re not). Ardia blogs at the Citizen Media Law Project complaining about the one-way panel structure of such conferences:

For example, one attendee asked this morning’s panel on Working Journalists and the Changing News Environment whether news organizations should start charging a penny or two to everyone who links to newspaper content. Aside from the complete lack of any legal justification for such a licensing scheme (see the CMLP legal guide’s discussion of linking), the idea is preposterous and ignores the essential structure of the link architecture of the web. This should have sparked vigorous discussion of how the Internet has fundamentally changed the creation and distribution of news, but it didn’t.

I’d like to know who said it and who didn’t argue so we can spark that conversation. This is vital — vital — to the future of journalism. But I don’t find any evidence of streaming, live-blogging, or other blogging from the event. Too bad.

Whither the AP

What has me most upset about the AP Affair is that I fear we are seeing the beginnings of its death throes. I value the AP and don’t want it to die. I want it to morph to a new model and a new future. But I am afraid that in its fights, we are seeing its inability to adapt (not all its own fault; I’ll bet blame goes to its board and member/owners). And in its current combatants, we see the preview of a day when the AP has no friends left: not its members, not us readers/writers. If it does die, it could be that these parties would shrug and not mourn. And that would be the tragedy.

As I blogged here, the AP’s members are beginning to revolt. They are sharing their stories directly and see value in no longer going through the AP mill. That is a shot across the service’s bow.

So let’s say that local newspapers enter into networks — with other papers and with local bloggers and perhaps even with local TV stations. Will they need the AP state wire anymore? Doesn’t look like it.

And let’s say that local newspapers become what I’ve predicted and urged: very local. They cover their areas on their own and with these new networks. They no longer try to cover the rest of the world. That could be where the AP comes in. But the AP is still expensive and papers are shrinking and complaining — that’s what the revolt is really about. So this could also be where link platforms such as Daylife (disclosure: I’m a partner there) or even a general-interest Digg arrive to provide links directly to coverage on any topic wherever it is covered. I’ve suggested that papers will be left with a links editor who handles anything beyond the local limits.

Now add the fact that the AP has fired a shot across the bow of bloggers, not realizing that their links are valuable (and their ire dangerous); see the post below. At its core, this is about the AP’s conflict with its clients in becoming a consumer brand. If the AP tried to become that consumer brand — able to monetize links from bloggers and fans — it would value links from bloggers; instead, it is desperate to monetize its ownership of content and can’t face the prospect that this model is dying. But the AP can’t become a consumer brand because that would put it in competition and conflict with its members/owners. As Brian Cubbison says in the comment here, the AP is a wholesaler trapped in a retail world. Reuters is dealing with that conflict because it’s not owned by its clients. The AP can’t.

So what does the world look like without the AP? It pains me to ask but it’s a possible universe. Local papers can get local content from their own networks and national, international, sports, business and other content via links. They can also enter into cooperatives — which is where the AP started — to cover other events, such as the Olympics (now that every paper can’t afford the ego trip of sending huge staffs to overcovered news). The AP’s other clients — TV stations and such — have sources of national and international coverage from Reuters and Agence France Presse. Readers get links directly to original journalism at its source. The sources of that journalism get more audience and more opportunity to monetize it and support their work. The world keeps going.

How could the AP survive? I think it needs to become a curator and distributor of original content — likely not in a syndication model but in a shared sponsorship network. It could continue to be a cooperative for bespoke coverage, but only on demand. It would be much smaller. Or it could be freed to build a consumer brand able to monetize audience like Reuters (though its board of members/owners would likely never go for that). In any case, it can’t stay stuck in the limbo it’s in now, getting in trouble with every side. That, I believe, is why it is acting like a trapped animal.

And that, you see, is why I am so concerned by the AP Affair. It’s about more than a few bloggers and links and lawyer letters. It’s about the future of the news business.

: LATER: Moments after I posted this, I see that Dorian Benkloil, writing at Silicon Alley Insider, agrees that the members are the problem.