Posts about transparency

The public life

The Guardian asked me to write a column about the transparent life and my writing about my prostate cancer. Here it is:

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In the company of nudists, no one is naked and there is nowhere to hide. In this space and on my blog, I have been arguing that with the internet, we are entering an age of publicness when we need to live, do business and govern in the open. So I was left with little choice when I learned I had prostate cancer. I had to blog it.

So far, no regrets. Oh, one troll tweeted that in my blog post, I had merely used my cancer to plug my book (which, by the way, is entitled What Would Google Do?). But my Twitter friends beat him up on my behalf. I got emails pushing nutty cures on me – yes, there is cancer spam – but Gmail’s filters killed them for me. And I have had to be mindful not to bring my family into my glass house; my transparency shouldn’t necessarily be theirs.

But it has all been good. On my blog, on others’, in Twitter, and in email, I received an instant and lasting shower of good wishes and some good advice about my choice of surgery. My brothers in malignancy have shared their experiences with generous candour. I even inspired a few of them to blog their own stories. They joined me in urging men to have the PSA blood test that revealed my cancer.

After my blog post sharing the diagnosis was republished last week in the Guardian, I heard from Emma Halls, chairman of the UK Prostate Cancer Research Foundation, who said the disease affects almost as many men as breast cancer does women, but it gets less funding and little attention.

That stands to reason. We men don’t like talking about penises – certainly not when they malfunction. Discussing one’s incontinence and impotence post-surgery – both temporary, we hope – well, it doesn’t get much more transparent than that. It’s one matter for me to disclose my business relationships, politics, religion, and stock ownership on my blog’s “about” page; it’s another to do this.

So I think I’ve become about as transparent as a man can. I am living the public life. There are dangers here. I risk becoming merely a medical and emotional exhibitionist. And I know I have violated my own privacy to an extreme.

But I think we need to shift the discussion in this era of openness from the dangers to privacy to the benefits of publicness. It’s not privacy that concerns me, but control. I must have the right and means to keep my disease secret if I choose.

By revealing my cancer, I realise benefits, and so can society: if one man’s story motivates just one more who has the disease to get tested and discover it, then it is worth the price of embarrassment. If many people who have a condition can now share information about their lifestyles and experience, then perhaps the sum of their data can add up to new medical knowledge. I predict a day when to keep such information private will be seen by society as being selfish.

Collectively, we will use the internet’s ability to gather, share and analyse what we know to build greater value than we could on our own. That is the principle of transparency that I want companies and governments to heed: that openness in their information and actions must become their default, that holding secrets only breeds mistrust and robs them and us of the value that comes from sharing.

I believe this openness at the source will become a critical element in a new, linked ecosystem of news, as institutions and individuals will be expected to provide maximal information on the web. Such open intelligence also allows an unlimited number of watchdogs on those in power, helping to bring about a new, collaborative – and ultimately, I hope, more effective and efficient – system of journalism.

So for me, transparency is a necessary ethic of the age. That is why I used my medium, my blog, to share my prostate cancer. If I believe in the value of publicness, how could I not?

The small c and me

I have cancer, prostate cancer.

When the doctor told me, he said that if you’re going to get it, this is the one to get. It made feel as if I’d just gotten an upgrade on Cancer Air. It was caught very early, found in only 5 percent of one of 12 samples gathered by shooting a harpoon gun into me (where, you don’t want to know). So I am lucky.

I’m reminded of a brainstorming session I went to with Tony Hendra, the comedy writer, toward the end of the ’80s, when he was leading the collaborative writing of a book called The ’90s: A Look Back. I was invited to a session where we speculated about the near future of medicine and Tony riffed about what it would be like once they found a pill to care cancer. “Got a spot of cancer today?” he said, copyrighting. “No problem. Take Tumorout. You’ll feel as good as new. Go ahead. Light up that cigarette. Won’t hurt a bit.” I was disappointed that his cancer gag didn’t make it into the book. I’m also disappointed that they didn’t invent Tumorout.

Why am I even telling you about this? As I wrote in What Would Google Do?, I gained tremendous benefit sharing another ailment – heart arrhythmia – here on my blog. And so I have no doubt that by sharing this, I will get useful advice and warm support (and maybe a few weeks’ respite from trolls). I argue for the benefits of the public life. So I’d better live it.

I also hope to be one more guy to convince you men to get get your PSA checked: a small mitzvah in return for my luck. And when we talk about the cost of screening in the health-care debate, I’ll stand up to say that when you’re the 1-in-100, screening is worth it.

I’ve always been a cancerphobe; can’t imagine much worse than that creeping invasion. Yet I’ve surprised myself, staying calm in the face of realizing my fears, probably because I know it could be worse and, well, it is what it is. I’ve been using this amazing internet to do research and, with my wife’s help and counsel, make the complicated decision on a course of treatment.

Before doing my research, I’d assumed that the treatment Rudy Giuliani made famous – radioactive seeds – would be the way to go: simple, and if it doesn’t work, I thought, then I could resort to surgery. But it turns out that once you get zapped, it becomes very tricky to perform surgery. At my age – young, damnit – the wiser course is surgery, cutting out the prostate and, one hopes, all the disease with it.

I’m opting for robotic surgery – geek that I am, how could I not? My only fear is that they’ll wheel me into the O.R. and I’ll see that the machine is powered by Dell.

I’ve also chosen Sloan Kettering and Dr. Raul Parra to do the surgery. There’s one of the privileges of living in New York, among the best.

I’ll keep you informed as I find notes of interest while progressing toward surgery in mid-September and through recovery. Fear not, I’m not going to turn this into a disease journal: I don’t expect you to be consumed with my problems when others have theirs, far worse. Or perhaps you should fear, for instead, I will keep on writing about media wonkishness: about the rise of the next media and the fall of the last. Except now, I’ll be in a worse mood.

WWGD? brought to life

There’s little I love more these days than seeing people bring the precepts of What Would Google Do? into their realms. I just hope I’m right and don’t lead them astray.

Here‘s a post by Arild Nybø Førde, a Norwegian entrepreneur who wonders whether he’s better off being transparent about his business idea, weighing the input he’d get against the risk of someone taking is idea:

Why keep secrets?”, Jarvis asks, and he rephrases: “Why keep more secrets than you have to?” The most common answer is of course that we don’t want our potential competitors to steal the ideas. That would also be my answer.

But is the risk of being lifted for ideas greater than the risk of failing by not being transparent? If asked myself this question, and after some consideration my answer is “No”. . . .

OK, so having great ideas is not my biggest challenge right now. It’s the ability to evaluate them, and then realize them, which will be my greatest struggle in the months and years to come.

So, how can being transparent help the ability to realize the ideas? . . .

Right now I’m alone with my ideas. I don’t have any employees yet. . . .

Therefore, I guess, the best way to get my ideas analyzed and criticized, is to let them out in the open. And what is more open than the World Wide Web?

In addition to getting feedback to my ideas, through blogs and social media, laying them out publically will also kick my butt. As long as I write in my blog, or state in an interview, that I’m going to do this and that, I make a commitment to my readers. . . . And if I don’t fulfill my commitments, I can’t be trusted, and my business will fail.

That’s why I’ll risk it. From now on I’ll be transparent and reveal more and more of my strategy in this blog.

And then there’s this exec, writing under the name Oz, talking about how cable should be run today:

If I were running the cable company I would do pricing and product offering differently. Transparency and simplification will be a core objective. Reducing the barrier to taking on new clients/customer will be at the fore of every decision and Internet copy that is produced. Borrowing from Jeff Jarvis in What Would Google Do? Simplify or die. This should be a pillar of running any business in the age of the web. Firms should no longer seek to profit from cordoning off a section of the market hoping that the black box of disinformation which they have built will not be found out and exposed.

I am sure some analysts will be quick to suggest that this disinformation that I speak of is a cash cow. Meaning that this firms make money from their ability to coax new clients into paying more than they usually should. To me, this is an old world way of thinking, information wants to and will be free, any business model built on erecting barriers to information will eventually fail. This idea may have served the firms well in the past but with many more firms, channels and platforms competing for my attention, it is a strategy headed for disaster.
Competition will blindside these firms. Any firm with a good enough service that chooses to be transparent and simple will win. I would be the first to line up at their door.

PS: This applies to all firms in all industries.

Yesterday, I had lunch with a reporter-friend who can’t advise companies because he’s a reporter; he can only soak in, and not bounce back. But I said that I’ve learned so much talking with companies – in person or on this blog – to learn their problems and their opportunities as they try to reinvent themselves – as the good ones are – for our new reality. It gives me the chance to test my ideas and observations against their reality and there’s nothing more valuable than that. As Arild said above, transparency and interaction are what enable analysis, criticism, challenges, and improvements.

The start of transparent government

The announcement of Data.gov marks an important shift in government, opening up our data to us and enabling collaboration and creation with government.

Jake Brewer of the Sunlight Foundation also announces a contest to create apps atop the API.

I believe that in the future ecosystem of news, transparent government data will play a key part. It will enable us to have millions of watchdogs on government’s action.

I also hope that this openness starts to shift the conversation around government from get-the-bastards to collaboration and creation.

Brewer says:

New federal CIO Vivek Kundra and the Obama Administration have officially launched Data.gov, which is the first-ever catalog of federal data being made freely (and easily) available to citizens.

Now, it’s unlikely the description of Data.gov will send chills down the spine of anyone who doesn’t speak Ruby or Python or MYSQL, and if you visit the site, it’s unlikely you’ll be struck or know to be impressed by what’s there. But if you step back and take a minute to understand what you’re looking at, you’ll realize we’ve just taken an unprecedented first step into the Era of Big Open Government.

When information and process become free and participatory, markets get created (think about weather data), more people engage more deeply with their government (see: Obama’s online townhall), and ultimately, people care more about what their government does and how it serves them. …it’s nearly impossible for people to know more about what’s going on and care less.

Transparency is at the heart of destroying apathy.

The key with this new data, though, is that we do something with it. While opening up data is a beautiful thing in its own right, what will make this release truly great is when citizens actually take the information and create new, brilliant applications.

That’s why Sunlight Labs in partnership with Google, O’Reilly Media, and Craig Newmark of Craig’s List has simultaneously launched a contest with $25,000 in awards to incentivize the creation of said brilliance.

Apps for America 2: The Data.gov Challenge

The bigger MP scandal story

I don’t think the U.K. scandal around MPs skimming tax dollars through their expenses has been getting nearly enough coverage here in the U.S. That’s not just because it is already causing political upheaval over there. It is also because this storm will surely lead to greater transparency and oversight of legislative expenses and actions there — and we will have a lot to learn about how to force the same to happen here.

I believe that in the new ecosystem of news that will replace the old singular, centralized companies and products, government transparency will have to play a big part. We, the people, will demand that the actions and information of government be searchable and linkable. When that happens, there will be millions more watchful eyes on government, finding stories that journalists of many stripes can then report.

The MP scandal in Britain is opening up a crack in the wall around Parliament, a start in an inexorable trend toward transparency, and is causing a profound discussion about changing government. If we – in media and blogs – were paying more attention to it over here, I believe – well, hope – that it would spark more discussion we must have about transparency and remake government.

I think it would also cause a journalistic discussion about how the Telegraph has made a mark with this story and how data is (are) news.

Minister of digital engagement

Tom Watson, the blogging and tweeting Member of Parliament, passes along, via Twitter, a job posting for a director of digital engagement in the U.K. government. Specs include:

• Develop a strategy and implementation plan for extending digital engagement across Government
• Work with communication, policy and delivery officials in Government departments to embed digital engagement in the day to day working of Government
• Work with Directors of Communication to ensure that digital media are included in the reporting of reaction to Government policy and initiatives
• Work closely with web teams to ensure that digital communications are making the most effective and efficient use of hardware and software
• Act as head of profession for civil servants working on digital engagement
• Ensure that digital engagement is always a leading part of Government consultation
• Introduce new techniques and software for digital engagement, such as ‘jams’ into Government
• Convene an expert advisory group made up of the leading experts on digital engagement to provide advice to Ministers and act as a sounding-board for the Government’s digital engagement strategy . . .

You will have a small budget, but two key purposes of the job are to assist Government in making effective use of current digital spend, which runs into many millions, and to enable departments to save significant sums on their engagement activities through switching from expensive face to face and postal methods to cheaper digital techniques. You will be accountable for leading Government’s new focus on digital engagement, which is central to Government priorities and with significant risk of reputational damage if this does not happen or Government gets it wrong. . . .

You will be required to exercise influence across departments with Ministers and senior officials to drive forward the future of digital engagement. This will require Government and individual departments to change the way they do business – from consulting citizens to collaborating with them on the development of policy and how public services are delivered to them. It will involve supporting Ministers and senior officials in entering conversations in which Government does not control the message or the dialogue. . . .

Within two years the use of world class digital engagement techniques should be embedded in the normal work of Government

Campaign by the internet, govern by the internet

The Guardian’s Comment is Free asked me to write a post about the new White House blog. I’m about to get on a plane so I’m crossposting it here before that link goes up…..

Two years ago, when I interviewed the then-head of David Cameron’s Webcameron, I asked whether—when and if he assumed office as Prime Minister—he would continue making his videos. “If it suddenly stopped,” the aide replied, “that would be seen as a very cynical move . . . You can’t stop communicating.”

Campaign by the internet, govern by the internet.

Now that Barack Obama is in the White House, he must continue to use and spread the tools of the internet and transparency that he so brilliantly plied to win the office or else it would make his promises of change empty.

We see the barest beginnings of his digital administration at the White House Blog. (Ah, how that link warms the heart of a blogger. Too bad that the president and vice-president of Iran beat the president of the birthplace of blogging to the platform. Oh, well, progress is progress.)

Dave Winer, one of the fathers of blogging, complained on Twitter and his blog that the presidential blog is weak tea. But I think 24 hours is too soon to judge a revolution.

The presidential blogmaster, Macon Phillips, promises communication, transparency, and participation and we’ll see how well he and his boss live up to their broad goals. Before taking office, they asked the public to suggest policy and action at Change.gov–as Starbucks and Dell do (it’s all the rage)–but, sadly, they took that down when they took office and linked instead to the new blog, where we can watch and read his inaugural address.

A new age of government openness, and collaboration with the citizenry won’t be made on one blog or Twitter or RSS feed or YouTube stage. It will be made by issuing and instilling a new ethic of transparency in government.

I argue that we should abolish the Freedom of Information Act and instead make transparency the default for government’s business, which should occur digitally and in the open, so citizens may search, link, comment on, and analyze it. Rather than our asking the government to release our information, the government should ask our permission not to.

And the President should also instill an ethic of listening in the agencies of his administration. Some collaboration may occur at the White House site. But the real voice of the people is already out here, on the internet, in blogs, on YouTube, all around us. All you have to do is search for it and listen. That will be a new age in government.

The public press: Transparency is our goal

I hold these truths to be self-evident:

1. The goal of the press is transparency. We want to shine sunlight on the powerful in public.

2. The press must be transparent. Not to be transparent is to be hypocritical. Opaqueness is not an act of trust.

3. Public means public. When something happens in the public, whether it is seen and heard by one person or by 100, it can now be seen and heard by the world thanks to any one of those witnesses. That’s what public means.

Isn’t that obvious?

Apparently not, given the arguments over Mayhill Fowler, which Jay Rosen adroitly summarizes and comments on, and other debates about the rules of the press, what they are, and who holds them. I think the argument is getting unnecessarily overcomplicated and muddy. It’s simple, as simple as I put forward above.

Now out of these rules, there are some consequences.

Everyone — including Mayhill Fowler — agrees that transparency of her identity and purpose would have been preferable. No one is arguing with that.

I say the rules mean that editors should be training their staffs to be always open, always transparent — even in cruddy little blog discussions. I’m saddened that some don’t.

These rules mean that anything that happens in public is public. Corollary to that: Anything a politician does should be public.

Public figures, especially politicians, already assume that everything they say can and will be used against them in a court of public opinion. So I have no sympathy for Barack Obama — who knew his “bittergate” session was on the record if closed to press invitations, as Jay points out — and Bill Clinton — who was very much in a public place when he spoke about Todd Purdhum.

So let’s say that Fowler didn’t ask the question at the rope line but overheard it: Should she report what she heard? I say yes. Let’s say she asked the question and didn’t report it but the person next to her did. OK? Still yes. Let’s say that person next to her was not a civilian but was a reporter with credentials around the neck? Would that reporter report what she’d heard? You bet she would. Now let’s say someone else asked the question and shared the answer, someone who had never reported, blogged, or published before but who realized that this was something others would want to know, so she went to a blog or forum and retold the story in the comments. So? So what? It’s all public. It’s all reporting. It’s all news if we think it is.

Now the biggest consequence of these simple rules for the press: We, the press, should be making it our sworn goal to eradicate off-the-record and anonymous sourcing and secret deals. Of course, the problem is that is those special arrangements are what reporters believe give them access to the powerful. And access is what makes them powerful, they think. Access, to paraphrase a few hacks (British usage) in Rosen’s post, is what gets them their good stories. Access is also what makes them special: they have it and you don’t. These are the rules that keep the club a club. These are also the rules that corrupt journalists who traffic in them with those they are supposed to be covering and uncovering.

Of course, off-the-record anonymity and secrecy will linger on, especially in investigative reporting (which, remember, is a tiny percentage of the reporting actually done).

But can’t we at least agree that we don’t like off-the-record deals with anonymous sources to keep secrets? Can’t we agree that that is antithetical to rule No. 1 above, to the mission of the press?

And shouldn’t we be happy, as Jay is in his post, that there is more reporting and more sunshine from more witnesses now empowered? Shouldn’t that added journalism be welcomed by journalists? Of course, it should — unless the journalists want to protect their club, which is no longer a tenable position in the public. And keep in mind that as more and more journalists get laid off and become bloggers, they’ll find themselves on the other side of that rope, off the bus, out of the club. I say that shouldn’t matter. Professionalism and standards don’t come with a paycheck.

I was hoping we were getting past the point where there was a line. I was hoping that we were getting to the point that, as Jay says, we could agree that there are more and new systems of trust — rules and ethics — and that we could be open to learning them. I was hoping.

But I think the discussion has gotten so murky that it is time to bring it back to the basics, the essentials. Let’s sing the chorus:

1. The goal of the press is transparency.

2. The press must be transparent.

3. Public means public.

: LATER: Jay Rosen finds in this post by Jeff Bercovici the poster child of what he calls the guild mentality and what I call the clubbyness of journalism. Felix Salmon disagrees with his Portfolio colleague. So Jay, Felix, and I are the anticlub, the unguild.