Rethinking TV news part II: Experiments with forms and models

Allow me to speculate on new forms and models for TV news after Part I of this post looked at what’s broken and what’s possible.

webcast1TV with many eyes: First, a tale… Roger Ailes’ brilliance at Fox News was economic, not political. He realized that chatting about the news rather than gathering it would get higher ratings at a far lower cost. Just one weakness: The Fox folk need someone to chat with. I know because I used to work a block away and was often called in at a moment’s notice to blather, but when the guest they really wanted arrived, they gave me the bum’s rush. So I was talking with an old friend, former boss, and News Corp. executive many, many years ago, telling her about the wonders of these newfangled things called webcams. Put one of those in Judge Napolitano’s house and office and he can come on the air to yammer about the latest trial at a moment’s notice. She had me talk with some Fox VP about the notion and he dismissed it out of hand because, of course, the quality [lower voice to stentorian TV voice when saying this] was not broadcast quality. (I am relieved I did nothing in the service of Fox News.) But of course, soon thereafter, his own network proved him wrong as Oliver North was jerkily (in as many definitions of the word as you like) broadcasting from the Iraq war over satphone. And I was doing regular segments on MSNBC’s Coast to Coast from my den at home. Suddenly and briefly webcams themselves were hot. Now they are indeed used to bring remote guests on screen.

Brady-Bunch-GridBut webcams still have not been used to their fuller potential. Since those days, I’ve wanted to see a show that could call on a panel of guests — new voices, like old people ready to talk about a change in Social Security or geeks about the latest from the NSA. Imagine Wolf Blitzer’s giant screen as a matrix with a dozen people on it, and below each is a line of text — now a tweet — with his or her thoughts so Wolf can point to any of them to bring them on air. That was my old idea.

I was talking with someone smart about this the other day and he asked why we’d need Wolf. The audience is Wolf. A user, given a proper tool, can select who to hear from and broadcast the result: May the best show win. The audience can also go out and find new streams and add them to the mix. Imagine how useful that would be at a live event with many cams and phones trained on the action from different perspectives. Imagine, too, that the people formerly known as the audience can be a resource to answer questions (that’s what the chat room does in TWiT shows) or ask questions and thus direct coverage.

Now a webcam is far more than a cheap, remote camera without a satellite truck. It is a window onto new worlds of witnesses, experts, commentators, and people affected by the news: new voices, new perspectives. The prototype tool for this pretty much exists in Google+ Hangouts; I’d start experimenting with it to cover events and have topical discussions. Former local anchor Sarah Hill was a pioneer using Hangouts in her show. Huffington Post TV and TWiG have used Hangouts as well. But I think the tool can be pushed much more, having people use their phones not just for video selfies but for reporting from the field. Or when news breaks around an issue that affects one community’s or another’s lives, instead of having the same old “experts” on, why not seek out the voices of those affected by the news and have them on to get new perspectives? Or when you do have an expert, instead of having just one interviewer question her, why not have more experts or more people from an affected community ask their questions? There are a million TV cameras out there now. There are a million possibilities.

The (very) latest: Cable news’ greatest strength — breaking news — is also its greatest weakness, for after someone has read to us what’s known now, they just keep repeating the same facts (or speculations) and looping the same video, trying to fool us into thinking we’re up to date when they might not be. That’s because they have the constantly open maw of a channel to fill and they have competitors.

Online, I can imagine another way to cover breaking news, inspired by Wikipedia. Wikipedia offers a snapshot of what is known now. If nothing new emerges in an hour, no one feels compelled to update the page. Imagine if an online news service offered us the promise of (a) summarizing what is known about a breaking story now, (b) updating only when something new is know, and (c) alerting us when that occurs and giving us the choice whether to watch the latest. So we go watch a video on, say, Yahoo or NBC, to get the latest, whether that takes two or five or 10 minutes to report. Then we can go away and do other things, secure in the knowledge that when more is known, we can be alerted to watch a new video. This benefits the provider because we have elected to follow or subscribe to its updates (a la Cir.ca). If the provider abuses the privilege and sends us constant alerts, we’ll soon ignore that boy crying wolf. If you come into the middle of a story and need background, well, see the next idea.

Explainers and backgrounders: A bit of background before I get to the idea about background: I’ve been thinking a lot lately about deconstructing the time-honored article into assets and paths. When I draw an inverted pyramid in my classroom — the lede or what’s new on top, the nut paragraph that sums up the story next, the background paragraph next, and so on — I tell the students that the background graph ill serves everyone, giving too little to the newcomer and too much to the expert. What should it be online? I ask. A link, they dutifully respond. A link to what? Where to do we get our background these days? Wikipedia. Where do we get what’s new? Often Twitter. Where do we get explainers? Places like the Economist. Thus the article is unbundled into assets that can be made and maintained by various parties with various paths through them. Well, can’t TV — once freed of its linear prison — do the same?

Now imagine if one built and maintained a storehouse of explainers and backgrounders. They would not be ephemeral, gone with the last minute as on old TV. They would be assets that can get viewers and links over time, building value and reputation. They can also be updated. Video, known for dumbing down the news, could smarten itself and us up.

russertWhy video? Because, as I said in Part I, TV is good at explaining and demonstrating things. Explaining need not mean going crazy with computer graphics and interactivity or those now-hackneyed whiteboard animations with the hyperactive, disembodied hand making cute but uninformative pictures. No, I mean somebody who knows what the hell she’s talking about standing in front of a white board and ‘splaining something. That reminds me of the greatest invention in the history of television news graphics: Tim Russert’s whiteboard.

Backgrounders are a close cousin to explainers. Now return to the idea above about breaking news: You are watching updated segments giving you the latest on a developing story. But you don’t want to hear the background over and over again. Or if you come into the story late, you need background. So why not separate that into a distinct asset that can be maintained and updated, a la Wikipedia but with video and photos as appropriate?

silent film dialogueSilent (mobile video) movies: Media of all sorts are looking at mobile as just another content-delivery mechanism. I think it is many other things — a relationship-building tool (more on that soon) and also a time-waster. How do we use our phones most of the time? Not to make phone calls, but to (1) communicate by other means and (2) kill a few minutes while we’re waiting in line at the bank or waiting for a bus — that is when we encounter content. In those moments, most of us are not going to browse through a dozen pages on a news site or get ourselves some of that long-form journalism we hear so much about now and we’re not going to bother to get out earphones so we can watch and listen to TV news. And unless we’re assholes (like the ones on the Acela who don’t just talk on the phone but talk on the speakerphone … but that’s a rant for another day) we’re not going to play the sound on video and disturb the others on line with us. So it occurred to me that news video for mobile should resemble silent movies: big text and muted video where the video is appropriate and not just there to fill time.

Depth (with the good bits): I want to see TV give me depth — rich interviews, as Leo Laporte suggested for Katie Couric in Part I (see Tim Pool’s 18 minutes with Kim Dotcom or any Howard Stern interview hitting an hour and a half), or full video of an event, say — but I also want to get to the good bits. So what I really want is a user interface that lets us deep-link into an annotate and thus share or embed those bits. Of course, that technology exists — you can share a YouTube video from any spot — but I don’t see much video news taking advantage of it because TV producers, like print editors, want to deliver finished products. But I’ll bet that the ironic result of letting people cut to the good stuff is that more people will watch long video and more producers will make it. So let the interview go on and on. Don’t choose the sound bites for us. Let us choose them. Or let us watch the whole thing. TV no longer forces us to watch one same-size-fits-all product; it can give us choice.

What other experiments in the form of TV news can you imagine?

In Part III, I’ll look at business models, at legacy TV, and at some of the comments left on these posts.

Rethinking TV news, Part I: What’s broken, what’s possible

ron burgandy breaking news

Most TV news sucks. But I don’t want to dwell on that.

I’d like to see TV news be reinvented, yet I’m astounded so little innovation is occurring in the medium. That could be because TV news is in better financial shape than print (for now). It could be because in a highly competitive market, no one wants to leave the pack and risk failure trying something new. Still, network TV’s audience is lurching toward the grave; cable news is struggling; and Pew says that for the once-indomitable local TV news, “future demographics do not bode well.” Like newspapers and magazines before them, broadcasters need to change, to take advantage of opportunities to work in new ways, to fend off the digital competitors who are sure to grasp the chance to disrupt, and simply to improve.

TV news is stuck holding onto its orthodoxy of inanity. It wastes resources trying to fool us with stand-ups at sites where news occurred 12 hours before and where there is nothing left to witness or report. It repeats much, saying little. It adores fires that affect few. It goes overboard on weather. It gives us BREAKING NEWS that isn’t breaking at all but is long over, predictable, obvious, or trivial. It gullibly and dutifully flacks for PR events created just for TV. It presents complex issues with false and simplistic balance. It speaks in the voice of plastic people. It stages reality (no that guy in the b-roll isn’t really typing on his laptop). It has little sense of the utility of what it presents. And did I mention its pyromania?

But I don’t want to dwell on that.

I want to dwell on what TV could do well, on its strengths and opportunities. TV can summarize, sometimes too well perhaps, but delivering a quick overview of what’s happening is a useful function of news. It can curate, bringing together divergent reports and viewpoints. It can explain a complex topic and doesn’t have to dumb it down. It can demonstrate. It can convene the public to action. It can collaborate, having witnesses share what they are seeing and what they know. It can discuss and doesn’t have to shout. It can give voice to countless new perspectives now that everyone has a camera on laptop or phone. It can humanize without cynically patronizing or manufacturing a personality.

There are sprouts of innovation in television (folks I know working in video online object to it being called television but I say they should co-opt the word, the medium, and the form). That innovation is generally not coming from other media companies, for newspapers and magazines have made the mistake of aping broadcast TV when they should exploring new directions. And the innovation that is occurring doesn’t take the form of incremental adjustment to the familiar form of TV news. Instead, true innovation is unrecognizable as television. On one end of the spectrum, there’s the six-second self-parody of viral video shallowness that is Vine as news. On the other, there’s the TWiT Network (of which I am a part), where we geeks can yammer on about single topics — Google, security, Android — for devoted if small audiences for two hours.

When Katie Couric announced that she’d be moving to Yahoo and NPR’s Weekend Edition asked me to yammer about it, I took the opportunity to push my own agenda and wish that Couric and Marissa Mayer would reinvent TV news because they’re both smart; Couric knows the form so well she knows what to break; Mayer is a disruptive innovator; and Yahoo needs to be something *new* not merely something changed.

And so then I started asking some folks what they’d suggest. I asked TWiT’s founder, Leo Laporte, and after more than 10 minutes’ discussion on two shows — hey, we have all the time in the world — he said that instead of giving us the news — we already get that — he’d want to see Couric give us rich interviews with newsmakers. I like that. When Katie was on Howard Stern’s show weeks ago, I called in to ask about him having a pure interview show on TV, since he has had a remarkable run of amazing interviews lately. Besides Charlie Rose, who really does that on TV?

I asked Michael Rosenblum about reinventing TV news. He has reinvented his share of newsrooms, converting the old three-person crews to so-called one-man bands, teaching people how to tell stories with video and without the silly conventions of stand-ups, establishing shots, b-roll, and cotton-candy scripts. He told me about returning from the UK, where he taught a few dozen journalists at the Independent and Evening Standard how to gather video news with their iPhones. If they can do it, anybody can.

I asked Shane Smith, founder of Vice, which just announced the start of a new news channel in 2014 (below), and he talked about the net’s ability to bring many new voices into the news.

Vice was smart enough to hire Tim Pool the guy who broadcast Occupy Wall Street live for 21 hours straight. Pool’s not sure what to call himself — a mobile journalist, a social journalist. Take a look at how he covered protests in Turkey, where he was the first journalist so far as he knows to broadcast live using Google Glass — the true eyewitness.

A few weeks ago, Pool came to my class and then sat in my office and so I asked him about the future of TV news. Speculating together — having nothing to do with Vice’s future plans — he didn’t start talking about video. He started talking about people — witnesses and commentators and how to find the best of them and connect them — and about technology and about user interfaces. There I started to hear the beginnings of a new vision for TV and news in which video is just one tool to use.

So how would you reinvent TV news? What advice would you give Katie Couric? What advice would you give the next Tim Pool? At CUNY’s Tow-Knight Center, I’d like to embark on projects to rethink the form of TV news, its relationship with the public, and its business models. What would you like to see us do? Try not to dwell on mocking the form and its weaknesses — Ron Burgundy has done enough of that for a lifetime (plus a sequel). Try instead to imagine you are a young (reincarnated) William Paley with all these tools and all these possibilities at hand. What do you invent? In Part II, I’ll add my own wishes and speculation.

Pat Ryan

Former People editors Dick Stolley, Lanny Jones, Jim Gaines, and Pat Ryan at a reunion; photo by Robin Platzer

Former People editors Dick Stolley, Lanny Jones, Jim Gaines, and Pat Ryan at a reunion; photo by Robin Platzer

I just learned of the death of Pat Ryan, former managing editor (that is, editor-in-chief anywhere other than Time Inc.) of People and Life magazines. Pat was my mentor and protector. I owe her my career.

Pat hired me at People. She made me the first TV critic there. She encouraged me to submit an idea I had for a magazine called Entertainment Weekly. And she saved me from the sins of synergy. A few personal tales of mine in memory of Pat….

They never hired newspaper people at Time Inc., I was told. We weren’t slick enough. But I got a week’s tryout there as a writer. Each morning, I got a file of reporter’s notes — 30 pages or more — and piles of clips with instructions to turn it into 120 pithily packed — it’s there that I learned one could throw in more material between dashes — and almost always alliterative lines of copy. I did that the first morning and asked for the next assignment but was told there wasn’t anything. Same thing happened the next morning and the next: five days, five stories. At the end, Pat hired me. As I left, an old hand at the magazine, Cranston Jones (there were no Bob Joneses at Time Inc., only a Cranston and a Landon at People), took me aside and balled me out: “Don’t you ever do that again.” I had no idea what “that” meant until I arrived and attended my first writers’ meeting under Pat. “People, people,” she said after first instructing the women on staff not to follow her into the ladies room with story pitches, “we have to get better. You all should be trying to write one story a week.” Aha.

I had moved to New York and People from San Francisco and the Examiner (“What,” my editor there, Jim Willse, said upon hearing the news, “got tired of journalism did you?”). I quickly missed California and looked to move back. The L.A. Times talked to me about becoming TV critic but couldn’t get the job approved so they offered me L.A. Olympics arts correspondent. I never would have taken that. I don’t do folk dances. But my good friend and senior editor Peter Travers, unbeknownst to me, went to Pat telling her the way to keep me was to make me TV critic. And so she did.

I remember the day Pat got the latest cover sales report and screamed down the hall at me: “TV’s dead, Jarvis! It’s dead!” You see, her predecessors at People had an easy go of it picking covers: Put a Top 10 show on the cover and it’d sell. But under Pat’s watch and my tenure covering TV, choice exploded with cable boxes and newfangled VCRs, audience fragmented, and not everybody watched Dynasty anymore. That’s when People expanded to covering the events in the stars’ lives: births, deaths (there was a time when I said we should have renamed the magazine Dead People), diseases, affairs — bodily fluids journalism. That’s when flacks realized that they had the power to sell magazines by granting access to their stars and so the balance of power shifted and Pat had to deal with press agents trying to negotiate approval of writers, quotes, and covers (she never budged).

mel gibson coverThat’s also when Pat brilliantly invented new franchises. I’d like to think I was in the cover billing meeting when she stared at a picture of blue-eyed Mel Gibson with no idea about what to say about another vacuous hunk and finally, in wry desperation, she said, “Oh, why don’t we just call him the sexiest man alive.” Eureka.

It took time for HBO to produce some of the best TV in history. When it started inside Time Inc., it was little more than an excuse to rerun movies and show bare breasts and as TV critic, I said so. The then-CEO of HBO would shout up the ladder to muzzle me and Pat would shout back down telling him to fuck off. When I panned one too many Hallmark Hall of Fame treacklefests and Hallmark canceled its advertising (no small amount), she saved me from business-side pressure.

I’ve already told the story of how Pat protected me from the wrath of Editor-in-Chief (there was only one editor-in-chief in all of Time Inc.) Henry Grunwald when I dared give a good review to a show critical of Henry’s mentor, Whitaker Chambers. She risked her job to do the right thing. From her, I learned that all the rule books and industry standards in the world don’t stack up against one brave editor willing to take an ethical stand.

And then there was E.W. That same fragmentation that made picking People covers hell gave me the idea to start a magazine that would concentrate again on products over personalities. Pat encouraged me to submit it and sympathized when Grunwald rejected it. By the time the idea finally showed signs of life, almost six years later, she was editor of Life and the executives at Time Inc. pitted us against each other. Pat wanted to make Life weekly to rejuvenate and save it; I wanted to start E.W., and the 34th floor said only one of us would win. But Pat was always smarter than they were. She quietly sat me down and continued to mentor me. “Jarvis,” she said, “you’re not one of them. You’re an outsider. They’re going to use you to start the magazine because they don’t understand it and then they’ll get rid of you.” She was prescient.

Pat was also not one of them. She was a woman. Time Inc. then was still a patrician — read: sexist — institution that didn’t know how to handle powerful women, especially one who was ambitious enough to rise from Katharine-Gibbs-trained secretary to editor of one rich and one iconic magazine while always remaining gracious, loyal, decent, and clever. They fired Pat in 1989 and wouldn’t even give her the courtesy of a reason.

Pat retired to her beloved Maine with Ray Cave, also the former editor of Sports Illustrated and Time. Apart from taking on a few projects, she left the spotlight that she never much liked. I so regret not visiting to thank her for all she did for me.

The almost-post mortem for Patch

Screenshot 2013-12-16 at 9.25.59 AMDavid Carr all but writes the obit for Patch today. One could quibble and say it’s not quite dead, that Aol plans partnerships for the ill-fated ganglion of local sites. Fine, but it’s still not wrong to look back and ask what went wrong.

Before he started Patch — and before he went to Aol and brought it along — Tim Armstrong called me into his office asking me to advise Patch. I was listed as an official adviser but never was; I just offered what advice I had for free, over coffee, as I did for many others working in hyperlocal. Patch didn’t take it anyway.

I still believe in Armstrong’s vision that local communities need local information. But now I fear that its slow, tortured fall could — in the words of a friend — bring nuclear winter to hyperlocal. Radioactive hyperlocal cooties. It shouldn’t be. The problem with Patch wasn’t Armstrong’s vision about the value of local information. It was execution.

1. Patch did not get its business model in shape before multiplying its mistakes times 900. The essential business assumption — that having one reporter and one sales person in a town is inexpensive — is right, as many mom-and-pop hyperlocal blogs have demonstrated and as we modeled at CUNY. Patch wanted to scale that. But it went about that the wrong way.

2. Patch could have been a network of independent local sites. That’s what I advised, using the model of Glam, which Samir Arora built into a top-7 internet property not by creating and buying and owning content but instead by building an ad sales network and technology platform that now serves 4,000 independent and sustainable sites (triumphing over iVillage). Patch could have been the local version of that, but in the model of old media, it wanted to own everything. I heard executives there vow to kill the queen of hyperlocal, Baristanet. Now the queen has the last laugh.

3. Patch never played well with others. It was secretive and aggressive. In the NJ News Commons — an open network that I helped start (with aforementioned former queen Debbie Galant and others) — a few dozen sites across the state are now sharing content and audience (and soon, I hope, advertising) using Repost.US and BroadStreetAds. Repost enables sites to make their articles embeddable on other sites. It also enables sites to blacklist other sites that can’t take their content. Most sites I know wanted to blacklist Patch because it had been so nasty to them. In an ecosystem, what goes around comes around to bite you in the ass.

4. Patch sold advertising on its sites in the old-media model. The local advertisers I talked with said it was too expensive and, given the audience, didn’t perform. What Patch could have done was sell not only a network of local sites with more audience, but also a menu of digital services to local advertisers. Our research at CUNY shows that local merchants need more than ads; they need help with their digital presences in Google, Twitter, Facebook, YouTube, and so on. That’s what I’d like to see local sites working on now.

5. Patch was patchy in its editorial quality. This one amazes me. Patch had staffs of editors. It could have trained its local reporters in a system like About.com’s. It could have templated basic coverage — e.g., here are the 10 things you must do when a big storm hits. Some Patches did good work. Some were dreadful. In my first meeting with Patch, I also advised them to get some life, some humanity in what they did. But they thought they were a technology company, that the secret to their success would be their proprietary content management system. No, the secret to success in hyperlocal is passion: caring about your town. That’s always what Patch lacked.

After the fall of Patch, some will say again that hyperlocal has failed but they’d be wrong. Hyperlocal works in town after town. What doesn’t work is trying to instantly scale it by trying to own every town in sight. That was Patch’s fatal error: acting like an old-media company.

Hyperlocal works on a hyperlocal level. It’s damned hard work, as any hyperlocal proprietor will tell you. Last week, I went to the first Christmas party for the NJ News Commons and like a proud Frankenstein, I scanned a room filled with people who work hard to cover the towns and topics they care about. This term, I had two hyperlocal sites from New Jersey in my entrepreneurial journalism class at CUNY and they both need help to get their marketing and revenue strategies working. Next term, we have a handful of would-be hyperlocal entrepreneurs and we’ll work hard to get their model right. Hyperlocal is a matter of fighting for the next hill.

Hyperlocal will scale — as it is only beginning to in New Jersey — by helping these independent sites in a larger news ecosystem bring together their content, audience, advertising sales for mutual benefit. Patch could have been that network. Instead, it thought it could own — it could be — the ecosystem. Nobody can do that.

The technologists’ Hippocratic oath

The Guardian asked me for commentary on the letter to the White House and Congress from eight tech giants about NSA spying:

Whose side are you on?

That is the question MP Keith Vaz asked Alan Rusbridger last week when he challenged the Guardian editor’s patriotism over publishing Edward Snowden’s NSA and GCHQ leaks.

And that is the question answered today by eight tech giants in their letter to the White House and Congress, seeking reform of government surveillance practices worldwide. The companies came down at last on the side of citizens over spies.

Of course, they are also acting in their own economic (albeit enlightened) self-interest, for mass spying via the internet is degrading the publics’, clients’, and other nations’ trust in the cloud and its frequently American proprietors. Spying is bad for the internet; what’s bad for the internet is bad for Silicon Valley; and — to reverse the old General Motors saw — what’s bad for Silicon Valley is bad for America.

But in their letter, the companies stand first and firmly on principle. They propose that government limit its own authority, ending bulk collection of our communication. They urge transparency and oversight of surveillance, which has obviously failed thus far. And they argue against the balkanization of the net and the notion that countries may insist that data respect national borders.

Bravo to all that. I have been waiting for Silicon Valley to establish whether it collectively is a victim or a collaborator in the NSA’s web. I have wondered whether government had commandeered these companies to its ends. I have hoped they would use their power to lobby for our rights. And now I hope government — from Silicon Valley’s senator, NSA fan Dianne Feinstein, to President Obama — will listen.

This is a critical step in sparking real debate over surveillance and civil rights. It was nice that technology companies banded together once before to battle against the overreaching copyright regime known as SOPA and for our ability to watch Batman online. Now they must fight for our fundamental — in America, our Constitutional — rights of speech and assembly and against unreasonable search and seizure. ’Tis a pity it takes eight companies with silly names to do that.

Please note who is missing off this list of signators: Google, Facebook, Twitter, Yahoo, Microsoft, Aol, Apple, LinkedIn. I see no telecom company there — Verizon, AT&T, Level 3, the companies allegedly in a position to hand over our communications data and enable governments to tap straight into internet traffic. Where is Amazon, another leader in the cloud whose founder, Jeff Bezos, now owns the Washington Post? Where are Cisco and other companies whose equipment is used to connect the net and by some governments to disconnect it? Where are the finance companies — eBay, Visa, American Express — that also know much about what we do?

Where is the letter to David Cameron, who has threatened prior restraint of the Guardian’s revelations, and to the members of the Parliament committee who last week grilled Rusbridger, some of them painting acts of journalism — informing citizens of their governments’ acts against them — as criminal or disloyal? Since they urge worldwide reform, I wish the tech companies would address the world’s governments, starting with GCHQ’s overseers in London.

And where are technologists as a tribe? I long for them to begin serious discussion about the principles they stand for and the limits of their considerable power. Upon learning that government had tapped into communications lines between their own servers, two Google engineers responded with a hearty “fuck these guys.” But anger is insufficient. It is not a pillar to build on.

Computer and data scientists are the nuclear scientists of our age, proprietors of technology that can be used for good or ill. They must write their own set of principles, governing not the actions of government’s spies but their own use of power when they are asked by those spies and governments — as well as their own employers — to violate our privacy or use our own information against our best interests or hamper and chill our speech. They must decide what goes too far. They must answer that question above — whose side are you on? I suggest a technologists’ Hippocratic oath: First, harm no users.

Repost me

I have been a huge fan of Repost.US — which makes articles and blog posts embeddable just like YouTube videos, carrying with them the creator’s brand, revenue, analytics, and links. Thanks to my son, I have at last joined the Repost network so you can embed my articles in your blog just by clicking the Repost button. To demonstrate, here’s a post from EFF embedded here at Buzzmachine — appropriately, one about the wisdom of fair use….

Dancing Baby Files Opening Brief in DMCA Abuse Appeal (via EFF)

Stephanie Lenz’s effort to hold Universal Music Group accountable for abusing the Digital Millennium Copyright Act (“DMCA”) to take down a home video of her toddler “dancing” to Prince in the kitchen is one step closer to fruition. Today,…


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Past the page

Watch this video and be astounded by what you can do with questions and answers, orders and actions, curiosities and information in voice using “OK, Google” (or, if you prefer, as I do, “OK, Jarvis”).

Now think about the diminished role of the page and what that will do to media. We publishers found ourselves unbundled online, so we shifted from selling people entire publications to trying to get them to come to just a page — any page — and then another page on the web, lingering long enough to shove one more ad at their eyeballs.

But just as the web disintermediated physical media, voice disintermediates the page. But media still depend on the page as their atomic unit, carrying their content, brand, ownership, and revenue. Now, when you want to know the score of the Jets game — if you dare — you don’t need to go to ESPN and find the page, you just say, “OK, Google. What’s the Jets score?” And the nice lady will tell you the bad news.

Now let’s go farther — because that’s what I live to do. Let’s also disintermediate the device. There’s nothing to say that you need to speak to your device to do this as long as you can get your question to Google in the cloud. So imagine that you carry with you a transponder that broadcasts your identity — it could be a phone or Google Glass or a watch or just a card in your wallet, if you still need a wallet — so that when you walk into a connected room, you can simply say out loud, “OK, Google,” and ask your question and you’ll get an answer from whatever device happens to be listening. You can be in a rental car that knows you’re you and tell Google to add a calendar item or make a phone call or look up a fact and you’ll not have to see a single page. Star Trek didn’t navigate the universe through pages.

So there’s the next kick in the kidneys to old media. There’s another reason to build relationships with people so we can be their agents of information rather than just manufacturers of pages filled with content. Page? Content? What’s that?