Journalism’s leaky condom

Roy Greenslade airs his internal struggle over journalists getting closer to business in a very interesting post reacting to former Birmingham Post editor Marc Reeves, who says that it was a mistake to separate editorial and ad sales people. Says Greenslade: “I understand the Reeves argument but I remain queasy about journalists acting as advertising sales reps. And it is an aspect of entrepreneurial journalism that gives me pause for thought.”

I responded in the comments:

Roy,

This all sounds well and good–the high moral stand–but I’ll ask you the question I am often asked: How is the journalist going to eat?

Last week, Rafat Ali, founder of PaidContent.org, told my CUNY entrepreneurial journalism class that when he started, he was a one-man operation and if it was going to be sustainable he had to sell ads. PaidContent grew. He hired reporters. He hired sales people. But he was still was very much in charge of the business–the sales staff’s boss–and knew well that he had to be loyal first to his journalistic credibility, and value. So, he told my students, he turned down some ads that weren’t relevant to his readers. Of course, he built a wonderful service, highly respected, and sold it to the Guardian.

Institutional, industrial journalists are too used to the idea that codes and walls will protect their morals. No, they must be their own protectors. The same conflicts and interests exist for everyone in a news operation and everyone must guard against corruption or the asset loses its value. Indeed, I believe that by teaching journalists that business itself is corrupting, we became terrible stewards of journalism and that is one of the key reasons journalism is in the fix it’s in.

Today I am disturbed to hear journalistic entrepreneurs–e.g., hyperlocal bloggers–who disdain business and sales. For they will perish just like the dinosaurs who once employed them. They are responsible for their own sustainability. I believe we must teach those skills to journalists and that is why I started the Tow-Knight Center for Entrepreneurial Journalism to train both students and professionals.

Roy, when the journalists are in charge of the journalistic enterprise–when they are founders or are key, strategic managers of that enterprise–they can and must navigate the conflicts you outline and I’d argue they are in a better position to do so–if they are qualified in business. Whether or not they sell the ad, the conflict and choices are the same.

I learned this lesson when I started Entertainment Weekly in an industry full of standards and codes and walls and even so found my managers (editorial as well as business) trying to profoundly corrupt the enterprise for the sake of business ends and I did not have sufficient business cred to fight them down. Codes and walls turn out to be translucent and leaky moral condoms; false comfort.

Let’s also remember what our boss, Alan Rusbridger, says about the history of newspapers: It was advertising that freed us from ownership by political forces; it supported independence.

Also remember that every hack trying to get a story onto Page One–or onto the list of most-emailed on the wall of the Telegraph newsroom–is responding to the marketplace, that of readers. And I think that’s a healthy influence (so long as the journalist isn’t slavishly following that carrot but knows to add value). We separated ourselves from the noisy room and the noisy world at our peril; we thought ourselves above it all but we became strangers in our communities because we thought we were high and mighty.

So, Roy, I think your queasiness comes from years of being taught that tomatoes are poison so, even if it’s not true, you’re bound to gag on the first bite. I say that running the business needn’t be corrupting and is, indeed, empowering. The key for us as educators is not to have students avoid the conflict but to teach them how to face it and make the right decisions. That is why I teach entrepreneurial journalism.

  • Stan Hogan

    I’m with you on this one, Jeff. Journalists come across as awfully insecure when they need walls to protect their seemingly fragile moral and ethical standards.

    Understanding how a business operates and how it keeps them employed should naturally lead to support for that model if they believe in the importance of their work.

    If there are real challenges to legitimate ethical standards you must fight to protect those ethics and your credibility. That’s different than wearing a set of blinders as you take the high road.

  • http://blogdredd.blogspot.com/ Dredd

    “It is difficult to get a man to understand something, when his salary depends upon his not understanding it!” (Upton Sinclair)

    The head of the Associated Press stated flatly “The Bush administration turned the U.S. military into a global propaganda machine …” (Warriors Press For Propaganda).

    The nation cannot be led in a wrong direction without the main stream media.

  • Tex Lovera

    I’ll accept that, in the new micro-journalism, each “reporter” must police himself. But how often will they fail? And how are their readers supposed to identify when they fail?

    Hopefully the market (both of commerce and ideas) will help news consumers to flush out the bad actors and minimize the damage they cause. Then again, it’s not like the old system wasn’t “damaged”, eh?

  • http://ComicsPundit.com Shawn Levasseur

    To put it all another way:

    In any journalistic enterprise, hard business decisions have to be made.

    Do you want those decisions made by people only looking at the financial bottom line only, and not the quality of the journalism?

    I think a parallel could be made with Steve Jobs at Apple. How he recruited a business only guy to be CEO of Apple. Steve got fired, Apple’s decline began, only to be turned around once Steve Jobs returned to the helm.

    It’s an oversimplification of the story, but the bottom line is that today Apple is run by technical professionals who understand business. Not businessmen ordering technical professionals how to make computers.

  • Brad

    Jeff, I enjoyed and benefitted from your book. Thank you. But it seems in your blog you’ve taken on an edge — a screaming quality — that I no longer enjoy reading, thus the benefit is diminished. I’d check your own code — graphic analogies for sensational purposes? Certainly there is a higher standard than leaky condoms. So long and good luck.

    • http://www.buzzmachine.com Jeff Jarvis

      Bye.

    • Red Velvet

      Aw, don’t take it too hard, Brad. It’s just an example of Jeff’s weak, aged attempts at a Stern-ish, irreverent tone.

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  • Andy Freeman

    It’s not just the hostility to business, it’s the basic ignorance of biz.

    For example, this week we had a big story about Koch Industries supposed tax-exempt status. The problem with that story is that KI isn’t tax exempt; it’s an ordinary subchapter S corporation and its income is taxed. By running that story, the NYT reporter and its layers of editors and fact-checkers and the other journalists in the herd revealed that they don’t know the fundamentals of corporate tax law. (No, s-corps are not obscure. They’re the most common form of corporation.) You’d have to be a professional journalist to think that ignorance of tax law is a qualification for reporting on a story that turns on tax law.

    Earlier this week, Katie Couric told us that repeating Apple’s press releases is reporting on the effects of technology. The sad thing is that other journalists tended to agree.

  • http://www.buddhasemptyplace.com/ Abrahim Rasouli

    You may be right, but, as a journalist’s job is report the truth, there would be the danger of preferring only those truths (still optimistically saying) that are based on public (market) trends, as advertisement becomes important for the journalists, who want to make money out of reporting.

    • Andy Freeman

      > You may be right, but, as a journalist’s job is report the truth

      No, that’s just the slogan that they chant. If reporting the truth was their job, the vast majority would be fired for not doing it.

  • David Gehring

    “This all sounds well and good–the high moral stand–but I’ll ask you the question I am often asked: How is the journalist going to eat?”

    Are you implying the only way for a journalist to earn a living is through immoral means? The question you pose in rebuttal has it’s own serious flaw.

    The journalist being beholden to advertisers is not a moral issue on the level of driving 60 instead of 55. It’s a danger that undermines the role journalism plays in maintaining a liberal democracy. The stakes are too high for the economic issues we face in the industry to be boiled down to simplistic moral quandaries.

    Sure, one person here or there may have the fortitude to stand in the face of their benefactor when the story’s integrity demands it. But in general, people do what’s required to eat first and be moral second. If the model for a journalistic enterprise does not make every attempt to separate the financial from the journalism, then we will have crappy journalism and a weaker society.

    • Andy Freeman

      > If the model … then we will have crappy journalism

      We have crappy journalism. It’s unclear that one can blame that on failure to separate the financial from the journalism.

      Or maybe we do have good journalism today, but journalists are the only folks who want good journalism while the rest of us want good reporting.

      > It’s a danger that undermines the role journalism plays in maintaining a liberal democracy.

      Reporting plays an important role, but what role does journalism play?

  • http://www.gestorsilencios.blogspot.com Ignacio Jaén

    Hi Jeff

    I recently wrote a post about the publicity and funding through it. I am Spanish, but I read that in Italy some schools to be financed by placing ads on the desks of the classroom. That sounds terrible.
    To read more, here’s the link to post

    http://gestionsilencios.blogspot.com/2010/10/publicidad-en-las-aulas.html

    Thanks

  • Yvonne

    I agree that journalists should understand the business they are working for and being in charge of the business will win journalists the right to insist on their standpoints and thus protect the value of their work. But I’m afraid that the joint function of a journalist and an ad representative will not maintain the credibility of journalism. Because as we all know that ad representatives or salesmen have the image of seeking after profit while for a journalist the most important asset is the credibility of being objective and keeping business pursuit from influencing their profession. I think on this point, it’s meaningful to have the manager understand that the independence of the journalists adds much value to the organization and that’s a standard where the sustainability of the organization relies on. Journalists should know the business and claim their rights with the knowledge at right time.

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