On this blog and in my book, I speculated about the social airline. A Dutch reader points me to Bluenity, a social network for AirFrance and KLM passengers. Neat.
The “social airline” is no longer a speculation: SATISFLY leverages the best practices of Social Media to profile airline customers and then elaborates seat arrangements in order to provide each passenger with the most compatible neighbour onboard. Neat-er.
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