Posts from October 5, 2004

Web 2.0: Socialtext

Web 2.0: Socialtext

: I’m at Ross Mayfield’s SocialText and wiki session.

Ross says enterprise software has failed us. 90 percent of collaboration is done with email; knowledge management software goes unused by many. His view is to give people simple, bottoms-up tools to let the people all join in.

“It’s actually worth the risk to let users step up and create something.” The’s the moral of the web, eh?

Mike Pusateri at the Disney ABC Cable Networks Group uses Socialtext and he’s going to tell us how.

Note that Disney is also the company that is using RSS as a transport mechanism for video content and commercials in ESPN Motion. Note, too, that Disney has employee blogs. Who would have thought that Disney would be so advance in technology and vision?

Pusateri says these tools are “multiple orders of magnitude cheaper.” That will go a long way bringing this new grammar of interaction to the enterprise and then the world.

He said they didn’t call blogging blogging when they introduced it. They said here’s new software, period.

They use these tools, for example, for a “shift log” to share information from one shift to the next. Switching to blogging software was better than a proprietary solution; it was cheaper; and it added functionality — e.g., search. Then they added RSS to give people alerts. They didn’t call it RSS. They just used it. The architecture is invisible, as somebody said in the prior session on RSS.

It was also a corporate benefit that they could hack at the software to make it fit in with other software.

Now Ross is demoing the software.

(They rescheduled this session and so lots of people didn’t know it was here now. Somebody just told me that he saw this post and so he came over here. That’s knowledge management at work.)

Veep-off

Veep-off

: I just sent this to the producer at the CNBC show where I’ll be gabbing about the Veep-off as an email preinterview:

I’d say that no one will decide to vote FOR one side vs. the other based on the debate and the vice-presidential candidates. But this could make some decide to vote AGAINST.

And that is the problem with this entire election: It’s mostly about ‘against’ rather than ‘for.’

There will be the Cheney conspiracy theorists who hate or fear him and hold him against Bush.

There will be the Edwards dismissers who think he’s inexperienced and slick and will hold that against Kerry.

Each group will see each man’s ills as symptomatic of what’s wrong with the ticket and presidential candidate they don’t like.

Will that affect the vote? I doubt it. The folks who already hate Cheney hate him; the folks who don’t know but mahy get to like Edwards won’t come to like Kerry as a result.

What I’d rather see is a debate of each side’s secretaries of defense and state and treasury and such.

That would be not only entertaining, it might actually be informative and meaningful.

: The more I think about it, the more I’m guessing that Edwards will try to spend the debate calling Iraq “your war, Dick.”

: I’ll be on with John Hinderaker of PowerLineBlog and Ana Marie Cox of Wonkette. It’s on CNBC at 7p ET, I believe.

Web 2.0: RSS et al

Web 2.0: RSS et al

: I wish I hadn’t been at the table up front at the RSS session because (a) I don’t know much — to use the words of Dan Gillmor, this audience certainly know a helluva lot more than I do!, and (b) I couldn’t blog it as it happened and so now, trying to recall what all was said, from notes, turns from blogging into reporting. How old.

Anyway…. It was a packed session; tons of interest and passion and action in syndication. All this energy is still flailing around a bit, which means that we’re still in the early stages; we don’t know what the ‘it’ is yet. But it is also vital that we learn lessons from the past — from the early ’90s and the starts of the web and HTML and commercialization — and do it better this time.

Here’s an earlier post I wrote about RSS; that’s how I ended up on that table. I argue that getting more content on RSS is good but to motivate content creators to put it there we’ll often need to give them data — via cookies, as a start — so they can track size and ad performance. We also need to give some opportunities for branding. That’s my starting point. Now I’ll give you random notes from my notebook….

: Bob Wyman of PubSub spoke a lot (and plugged his site a lot, which was comic relief) and had good things to say, especially recalling the history of HTML and advertising and the ’90s. He said that what’s radically different about this RSS world vs. the HTML world is that we move from a request/response model to publish/subscribe.

Wyman emphasized that we need to focus on the post not the feed in discussion of traffic, advertising, and all that (it is the RSS corollary of Meg Hourihan’s rule that the elemental piece of content is now the post, not the page).

: Dan Gould, of a thing too new to name, made the exactly right point early on: It’s all about power. Used to be, of course, publishers had the power; they fed us what they wanted to feed us. In this new world, we take what we want and if we don’t like it we don’t take it.

So there’s a negotiation that happens: Subscriber says if you don’t give me a good RSS feed, I’ll go elsewhere. Publisher/content creator says if you don’t let me make money from that feed — or prevent me making money on my web site — then I’m not motivated to put content there. Welcome to the marketplace.

: The folks at the table up front who were actually running this (I was a guest) — Dick Costolo of FeedBurner and David Hornik of August Capital and a blogger of long repute — made many good points about the models we will see in this world: Some people will pay for feeds; some will be supported by advertising; some will go out free because the publicity is what is valuable.

: Jeremy Zawodny of Yahoo found himself yingyanged a bit: Yahoo gets credit for bringing RSS to the mainstream, but Steve Gillmor beat them up for data going in and not coming out.

: Steve Gillmor give an impassioned and smart snippet about the need to empower and remunerate the content creator or else new people won’t be able to create content and the power remains in the hands of Dan Rather.

Right on.

: Gillmor also plugged a new standard in the works: attention.xml. That’s all I know about it. So more here.

: The founder of RealSimpleShopping.com was there: a cool use of RSS to aggregate shopping opportunities. There are new affiliate marketing opportunities here.

: Hornik said the advantage of af eed vs. email is that you can stop a feed from coming.

Jeremy also quoted someone else saying that RSS is the ultimate opt-in.

: I did my standard spiel on how this distributed world will start replacing centralized marketplaces — see classifieds, for example. Said it before, so I won’t bore you again.

: Much discussion ensued about whether RSS will start to dig into eBay. Brian Dear said all this could be a long-awaited eBay slayer.

Of course, eBay should start putting out RSS feeds because it will generate more sales. Some said that eBay still has value as entertainment. Yes, but I have plenty of entertaining RSS feeds that are distributed.

It’s all about trust… and organization…

: Esther Dyson said that rather than looking at this as centralized vs. distributed, we should look at the value of “clusters.” Social networking has a role in helping to cluster people of similar taste/needs/desires. And she added: “The dimension that really matters is time.” That is a reason why she invested in Technorati; it adds those dimensions to Google. I agree heartily.

: There was much discussion about efforts to get data tagged. Uh-oh: The semantic web! Chris Tolles from Topix said he tried manual tagging in the Open Directory project and it didn’t scale. Google did. He said the problem with expecting people to tag data is that they are either (a) lying or (b) lazy.

: I pleaded for efforts to come up with better names and descriptions for RSS to spread the gospel. I was properly shot down with the notion that the architecture should be hidden. Jeremy said, “My parents don’t know what SMTP is but they send email.”

: Hornik said the key to spreading RSS is getting more and ever-better readers out there.

Gillmor added that we need the ability to sync our readers.

: I wish this were a better report but I have really bad handwriting and my notes go cold. Anybody else who was there and blogging, please leave links….

In the heat of the moment

In the heat of the moment

: I’m on the RSS panel (a kindergartener in college) and there’s great discussion. Can’t blog it now (would be rude) but will as soon as I can digest it all.

Issues2004: What else

Issues2004: What else

: I’m continuing to write the Issues2004 posts but the time has come to ask you what issues we should include. See a list of what I’ve covered over on the right and the posts here. Those are most of my hot buttons (though not all… still need to grapple with the econmy, for example). But I want to know what you think I should cover. I don’t promise to cover them. And it doesn’t matter a bit whether I do; this is the farthest thing from an authoritative list. But it is yielding good discussion of issues — instead of mud — and so what are the other issues we should be discussing in this campaign?

Read Rosen

Read Rosen

: I don’t have time to quote it in detail, so just go read Jay Rosen today on the proper aftermath and analysis of what’s really happening in blogs-vs-media vs. blogs-with-media.

Web 2.0

Web 2.0

: I’ll be blogging Web 2.0 today, at the generous invitation of John Battelle and Tim O’Reilly. Starting off on a panel on RSS. More later. Much more.

The veep-off

The veep-off

: I’m supposed to be on CNBC later today with fellow bloggers in a run-up to the veep debate. Note that bloggers are now regulars on bookers’ lists. That’s good (I think). I’ll give you details if it happens later.

In the meantime, tell me what you think about the veep-off…