Posts from July 30, 2004

Finnish humor

Finnish humor

: A Finnish friend of Die Zeit blogger Jochen Bittner sends him a picture of a t-shirt from up/over there with these words on the back:


Blush off the Apple

Blush off the Apple

: I used to be a diehard Apple fan. But then I had a string of machines that were not red but yellow; they were lemons. I deserted Apple.

I’ve been tiptoeing back. I got my iPod Mini and yesterday I picked up an Airport Express.


The iPod crashed bad last night — because of Apple’s own iPod updater. Thing was working fine. But after updating it wants to be plugged in. It didn’t think it was plugged in and wouldn’t do anything else. Resets didn’t work. Then a reset apparently hosed the drive. iPod dead. I call Apple; wait forever; told I’m six days past my 90-day phone time; I say it was their goddamned updater that did this to me; he listens; he agrees. iPod dead.

I’d play Taps… if I could.

Fred Wilsons’ iPod crashed yesterday. Om Malik’s iPod died, too. Dreaded clicking noise, just like mine.

The Airport Express is OK, but setup wasn’t the breeze it’s supposed to be. Worse, when I tried to follow the instructions to set up profiles, it kept crashing my Vaio (Apple’s revenge). And the instructions bear no resemblance to the software.

The problem with Apple for years now has been that it pays more attention to design, aesthetics, UI, and advertising than it does to nitty-gritty technical matters. I was thinking about buying a Mac again. Now I’m doubting it.

: UPDATE: Om says it’s more than a coincidence, it’s a good news story: The iPod updater is killing iPods.

: UPDATE: See the post above. A good Apple manager listened to my problem and whining and went the extra mile to try to solve it. And that is the kind of customer service conversation that keeps me around.

Nose against the window

Nose against the window

: Convention bloggers Jay Rosen, Matt Welch, and Tim Blair couldn’t get into the overflowing-with-Democrats Fleet Center to watch Kerry, so they had to watch on TV. They might as well have been on the couch at my place. Free beer.

: Kaus has the best on-the-scene report about not being able to be on the scene:

After about fifteen minutes, during which the crowd swelled to about 500, a deputy fire chief appeared on the stairs and announced, in a thick Boston accent, “There’s no more room. It’s a fie-yah hazard.” …

Alan Colmes arrived, with his producer. He was locked out too, and had a show to do! The cops recognized him and let him in, leading to booing and grumbling in the crowd about favoritism toward Fox. A locked-out dog puppet–I assume it was Triumph the Comic Insult Dog–yelled “Go do your duty, Colmes, and get the crap kicked out of you by Hannity!”